Gavyn Harris

Originally spoke to Gavin, who then referred me to Charles the sales manager, when trying to buy a car priced online at a great price. I called Gavin back. His phone was out of service. I called and l Charles the sales manager, when trying to buy a car priced online at a great price. I called Gavin back. His phone was out of service. I called and left messages with Charles. They were not returned only to email me eight hours later and tell me he could not sell the car to me at the price listed. I have a list of dealers to call with similar pricing, but friends referred me to the dealership. What a waste of time. That they emailed me earlier, but I never got the email yet. When I talked to them on the phone they resent the email and it came over in seconds Complete horrible customer service was looking to make a cash offer and walk out with the car in a day or two don’t waste your time. More

Helpful 0

Report | Print

Another win. I came in on a 2018 Ford Explorer, and was quickly directed to Gavyn. Gavyn had the Explorer waiting for me, for when I got there. Gavyn was extreme I came in on a 2018 Ford Explorer, and was quickly directed to Gavyn. Gavyn had the Explorer waiting for me, for when I got there. Gavyn was extremely well informed on this vehicle, which he didn't know until he met me, I work at a local Ford dealership and already had know 95% of what this vehicle had to offer. He did his homework, and definitely impressed me from minute 1. Long story short, the Explorer wasn't meant to be. The sales team offered to see if they could find me a brand new vehicle at this point, and I agreed to see some options. They found a really nice 2024 Jeep Compass, that had probably the best color package on the lot, as it's sying gray or what would mimic destroyer gray on other mopar vehicles. I took it for a spin, with Gavyn going over some of the features on this vehicle, I knew some of the stuff for previously working for another CDJR dealership. Gavyn's knowledge was on point, and I couldn't have asked for a better person to work with, especially to catch me up on standard features in this vehicle. This is now the 3rd vehicle I have purchased from MileOne Autogroup, and everytime its been a solid start to finish. I still own my 1st vehicle I purchased, and traded the 2nd one in for my Compass. The finance process was amazing also. Derek Morrison, made sure I got in and out as quick as possible. The explanation of the details to signing of the paperwork, quick and easy. Definitely love that Heritage tries to make as much of the paperwork as paperless as possible with the table signing on a screen process. Again thank you to the Heritage team, hopefully when the time comes around again and my interest in Mopar is still strong, or if there is something else I like, we can do business again. More

Helpful 2

Report | Print

From the sales managers, to the sales associates, to the financial department, to the service department who detailed my car and filled the gas tank before I picked it up - Heritage CDJR Harrisburg was noth financial department, to the service department who detailed my car and filled the gas tank before I picked it up - Heritage CDJR Harrisburg was nothing short of amazing to work with! I reached out to Heritage when I realized the time had come to search for a new vehicle. Sales manager Cody Hollingsworth put me in touch with Sales Associate Gavyn Harris right off the bat. He was incredibly helpful and knowledgeable about all things car-buying, how it works, what cars they had on the lot that met my specifications and subsequently got me in to test drive the vehicle I had my eye on. He thoroughly explained the features of the car, including the new technology - which was absolutely necessary for me to hear with going from a 2013 Wrangler to a 2022 Jeep Compass! Cody and Gavyn worked their magic on all things sales and price point so I felt comfortable to pull the plug and finally purchase! Derek Morrison of the finance department broke down the numbers and got my paperwork in order quickly and effortlessly, not missing a beat while answering all of the questions I was throwing at him. If you’re not sure whether to move forward with purchasing a vehicle, go see these guys! They welcome you, listen to what you need and help you find exactly the vehicle you didn’t know you were looking for. Thanks again guys - you’re the best! More

Helpful 1

Report | Print

Friendly people who want to help you buy a vehicle. Their vehicle pricing appears to reasonable. Their vehicle pricing appears to reasonable. More

Helpful 1

Report | Print

They are very friendly and knowledgeable about everything! They go above and beyond customer service! everything! They go above and beyond customer service! More

Helpful 1

Report | Print

Hard working, a real go getter, knowledgeable, and very easy to work with. Would recommend him to anyone looking to buy a vehicle from this dealership. easy to work with. Would recommend him to anyone looking to buy a vehicle from this dealership. More

Helpful 1

Report | Print