Jackie Mercer
Jackie Mercer at Grand Prairie Ford
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Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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5.0
479 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

17 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

5.0

479 Reviews

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479 Reviews of Jackie Mercer

May 28, 2024

Dealership Rating
Employee Rating

Jackie was outstanding. He made things happen. If I could give him more stars I definitely would put more! Now the finance department doesn't understand the word "No." No ad More

by marisol8amo
Finance Experience
Recommend Dealer
Yes

May 23, 2024

Dealership Rating
Employee Rating

10 stars for Jackie Mercer. He put us at ease immediately and was transparent throughout the entire purchasing process. He listened to what we wanted and respected what we were More

by amyjean22083
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 19, 2024

Dealership Rating
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Jackie made this a very easy experience and was easy to work with. He made it happen More

by Gsadkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Brandon Flem

May 20, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that Jackie made your car-buying experience easy and stress-free. At Grand Prairie Ford, we strive to provide a smooth and hassle-free sales process, and it sounds like Jackie achieved that for you. We appreciate you recognizing Jackie's efforts. Making it happen for our customers is exactly what our sales team aims to do! We'll be sure to pass your kind words on to Jackie – he'll be delighted to know his dedication is appreciated. Congratulations on your new car – we know you'll love it! We look forward to welcoming you back to Grand Prairie Ford for all your future automotive needs.

May 18, 2024

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Jackie was the man! Made sure I got a deal I felt good about. They also gave me a respectable trade in on my car. More

by Jakekemna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that Jackie helped you find a deal you felt good about, and that you received a respectable value on your trade-in. At Grand Prairie Ford, we strive to ensure our customers feel confident and comfortable with their purchase decisions. We're glad Jackie achieved that for you! It sounds like Jackie played a key role in your positive experience. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! Thank you again for choosing Grand Prairie Ford! Congratulations on your new car, and we look forward to being your automotive partner for many years to come.

May 17, 2024

Dealership Rating
Employee Rating

Mr.Jackie Mercer was so grate very nice and got me the best deal I’m very grateful. He is excellent if I give him 100 stars. More

by ashleysemaj19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive experience and that Jackie Mercer was able to get you a great deal on your new vehicle. Reading that Jackie deserves "100 stars" is fantastic recognition! We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! At Grand Prairie Ford, we strive to ensure our customers find the perfect vehicle at a price that works for them. It sounds like Jackie did an exceptional job of balancing those two goals. Thank you again for choosing Grand Prairie Ford! Congratulations on your new car, and we look forward to being your automotive partner for many years to come.

May 10, 2024

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Easy process from beginning to end. Everyone was responsive and helpful. Jackie was great to work with! More

by mistytx77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Grand Prairie Ford responded

Thank you for the positive review! We're happy to hear that your experience at Grand Prairie Ford was easy from beginning to end. A responsive and helpful team is important to us, and we're glad everyone you interacted with delivered exceptional service. It sounds like Jackie was particularly helpful – we'll be sure to pass on your kind words! We appreciate your business and look forward to seeing you again in the future!

May 07, 2024

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We were looking for a Maverick hybrid and GP Ford had one exactly as we wanted. Jackie did a great job explaining the car during a test drive. No high pressure at all. Jackie and GP Ford made the buying ex More

by harry.stroud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton

May 08, 2024

Grand Prairie Ford responded

Thank you for leaving such a fantastic review! We're thrilled to hear you found the exact Maverick hybrid you were looking for and that Jackie made the car buying experience enjoyable. At Grand Prairie Ford, we understand the importance of finding the right car and creating a stress-free buying process. We appreciate you recognizing that Jackie provided a clear explanation of the car's features during your test drive and avoided any high-pressure sales tactics. Finding an enthusiastic and informative salesperson like Jackie can truly make a difference in the car buying experience. We'll be sure to pass your kind words on to them! Congratulations on your new Maverick hybrid and thank you again for choosing Grand Prairie Ford! We look forward to seeing you again in the future for your service needs or perhaps to help you find the perfect car for someone else in your family!

May 01, 2024

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Jackie was very patient waiting for the best time for us to make our trade. He and management worked with us to get the right deal so we could take our new Explorer home. Took a little long once the deal wa More

by dwtshelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

May 02, 2024

Grand Prairie Ford responded

Thank you for choosing Grand Prairie Ford for your third vehicle – that means a lot to us! We're happy to hear Jackie was patient in working with you to find the right time for your trade-in and the perfect Explorer for your needs. It sounds like he, along with the management team, went the extra mile to get you a deal you're happy with. We appreciate your understanding that finalizing paperwork can sometimes take longer than expected. We're always looking for ways to streamline the process while maintaining accuracy. Congratulations on your new Explorer, and thank you again for your loyalty to Grand Prairie Ford!

May 01, 2024

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This has been one of the fastest and easiest purchases. Everyone from sales agent to the finance department definitely have the customers best interest in mind. More

by chanceandgabby48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Grand Prairie Ford responded

Wow, that's fantastic to hear! We strive to make the car buying process as fast, easy, and customer-focused as possible. We're thrilled to hear everyone from the sales agent to the finance department delivered on that promise. Finding the right car shouldn't be stressful, and it sounds like our team made your experience a breeze. Thank you for choosing Grand Prairie Ford!

May 01, 2024

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Employee Rating

My experience was great. From my Sales Rep Jackie and the finance team they were able to get me in a new 2024 Explorer More

by dwtshelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

May 02, 2024

Grand Prairie Ford responded

Congratulations on your brand new 2024 Explorer! We're thrilled to hear your experience was great. It sounds like Jackie and the finance team worked together seamlessly to get you into the perfect car. A new car is a big decision, and we're happy we could help you find the right fit. The 2024 Explorer is a fantastic choice – we're sure you'll love all the features. We look forward to seeing you again for your future service needs!

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