Jackie Mercer
Master Certified Sales Professional
Grand Prairie Ford
701 E. Palace Pkwy
Grand Prairie, TX 75050
Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.
Read moreDealership Experience
17 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
Languages Spoken
English
479 Reviews
Write a Review479 Reviews of Jackie Mercer
May 28, 2024
Jackie was outstanding. He made things happen. If I could give him more stars I definitely would put more! Now the finance department doesn't understand the word "No." No ad He made things happen. If I could give him more stars I definitely would put more! Now the finance department doesn't understand the word "No." No add on's, options are not mandatory to purchase a vehicle. Alejandro didn't like my answer so he called Melissa. Told her the same thing and she said we're going to investigate if your insurance has GAP. Come on who says those things. I almost walked out but only decided to finish the purchasing process was because Jackie was wonderful. Finance department needs some retraining on customer service. Jackie should retrain them. More
May 23, 2024
10 stars for Jackie Mercer. He put us at ease immediately and was transparent throughout the entire purchasing process. He listened to what we wanted and respected what we were He put us at ease immediately and was transparent throughout the entire purchasing process. He listened to what we wanted and respected what we were comfortable with. 100% will seek him out for our next vehicle purchase. More
May 19, 2024
Jackie made this a very easy experience and was easy to work with. He made it happen work with. He made it happen More
Other Employees Tagged: Romello Benton, Brandon Flem
May 07, 2024
We were looking for a Maverick hybrid and GP Ford had one exactly as we wanted. Jackie did a great job explaining the car during a test drive. No high pressure at all. Jackie and GP Ford made the buying ex exactly as we wanted. Jackie did a great job explaining the car during a test drive. No high pressure at all. Jackie and GP Ford made the buying experience simple. Great job!!! More
Other Employees Tagged: Romello Benton
May 01, 2024
Jackie was very patient waiting for the best time for us to make our trade. He and management worked with us to get the right deal so we could take our new Explorer home. Took a little long once the deal wa to make our trade. He and management worked with us to get the right deal so we could take our new Explorer home. Took a little long once the deal was done to finalize everything but overall the experience was very good. This is our third vehicle from Grand Prairie Ford. More
Other Employees Tagged: Braylon Boudreaux
May 01, 2024
This has been one of the fastest and easiest purchases. Everyone from sales agent to the finance department definitely have the customers best interest in mind. Everyone from sales agent to the finance department definitely have the customers best interest in mind. More
May 01, 2024
My experience was great. From my Sales Rep Jackie and the finance team they were able to get me in a new 2024 Explorer From my Sales Rep Jackie and the finance team they were able to get me in a new 2024 Explorer More
Other Employees Tagged: Braylon Boudreaux