Jason Fraley

Wouldn't take my certified check, had to come back. One of the fees listed on board of standards was not the same fee as was on my invoice. When asked about it the agent said the posted fee was old a One of the fees listed on board of standards was not the same fee as was on my invoice. When asked about it the agent said the posted fee was old and put a sticker over it with the "new" fee that was on my invoice. The dealership should have "ate" the difference or offered a could more free oil changes or something. Big pluses for Jason, he did a great job and kept me informed. I know I made him do extra work to brush up on the Prime and I would nominate him to be your dealerships go-to guy for any EV/hybrid purchases from anyone in the future. These vehicles are so advanced, you need someone who specializes in them. I would also invite customers back for a follow-up visit after they have had their car for about a month to go over any of these features the new car owner had discovered while driving the vehicle their first month and were unsure of or just need a refresher. There is so much to take in at the time of purchase, you just can't absorb everything. More

by pmjpowers Verified Customer Verified Customer

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Jessica Kelecseny, Jason Fraley & Anthony Popovitch made my purchase experience wonderful! I will definitely see them again in a few years! Thank you! my purchase experience wonderful! I will definitely see them again in a few years! Thank you! More

by peruurey3 Verified Customer Verified Customer

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The team went over and above while helping me find my new car. I greatly appreciate their communication and professionalism throughout the process. car. I greatly appreciate their communication and professionalism throughout the process. More

by Nikki Verified Customer Verified Customer

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Wonderful people to deal with, from general manager, to sales staff, to service staff. Have bought two vehicles from them and will reurn again. sales staff, to service staff. Have bought two vehicles from them and will reurn again. More

by casperwen Verified Customer Verified Customer

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Jason was so nice and helpful! He was very knowledgeable and helpful with getting us the car we wanted. He kept in communication with us the whole time and made the process go so s He was very knowledgeable and helpful with getting us the car we wanted. He kept in communication with us the whole time and made the process go so smoothly. Not only did he help us, but the dealership was obviously very busy on Saturday, and he was able to help us along with other customers without missing a beat. More

by delaneymurray Verified Customer Verified Customer

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Totally impressed. Asked for Mr Fraley, and they went out of their way to get him. The staff was very friendly and accomodating. Went oiut of their way to accomodate Asked for Mr Fraley, and they went out of their way to get him. The staff was very friendly and accomodating. Went oiut of their way to accomodate my small disability. I'm (we) would recommend Diehl to anyone. More

by guru8942 Verified Customer Verified Customer

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Jason and Todd made the experience wonderful! Easily transferred extended warranty and completed necessary paperwork in speedy fashion! Easily transferred extended warranty and completed necessary paperwork in speedy fashion! More

by lindserrn Verified Customer Verified Customer

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Everyone that I came in contact with was very friendly,energetic, knowledgeable and helpful. Keep up the good work!!! friendly,energetic, knowledgeable and helpful. Keep up the good work!!! More

by tbevan1 Verified Customer Verified Customer

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Jason Fraley is the man. Best salesman I’ve dealt with in the last 15 years. Best salesman I’ve dealt with in the last 15 years. More

by DAVELOCKE7 Verified Customer Verified Customer

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Easiest car purchase I have ever made! Everyone at Diehl Toyota made it feel like family! Everyone at Diehl Toyota made it feel like family! More

by jessica.kelecseny Verified Customer Verified Customer

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