Jeannie Bigler

Loved the buying experience with Jeannie! She was well versed on the Corvette. Very friendly and helpful. Every one evolved in the purchase of this Corvette were wonderful!! She was well versed on the Corvette. Very friendly and helpful. Every one evolved in the purchase of this Corvette were wonderful!! More

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Hi, I bought a brand new Camaro SS from this dealer 6 months ago. Amazingly great experience. But today I want to leave a review about Tammy in their great service department. Today I called Tammy with months ago. Amazingly great experience. But today I want to leave a review about Tammy in their great service department. Today I called Tammy with a question. She explained everything to me perfectly, but I am not a technocrat (to say the least), and I got frustrated during our call. I wasn't rude, but I was short and frustrated. She had every reason to tell me exactly how the cow ate the cabbage, and tell me to go pound sand. But no, she maintained her poise, kindness and professionalism. To Tammy I say I'm sorry. And thank you for being such a pro and so cool. Tom B. in Long Beach, Ms. More

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In a hectic world of high pressure sales the laid back attitude of those involved in my purchase were truly appreciated. attitude of those involved in my purchase were truly appreciated. More

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Ms Jeanie was ABSOLUTELY AMAZING! ! She was with me from start to finish, taking not only what I wanted but what I needed into consideration. I will be forever grateful for her help an ! She was with me from start to finish, taking not only what I wanted but what I needed into consideration. I will be forever grateful for her help and the experience I had buying this car with her!! Thank you so much lady for everything!! More

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So I started out by meeting Logan on Facebook when he stated he had a vehicle for sale at Ray Brandt Chevrolet. All awesome he was responsive, personable. Crossed all the T's for us. It was gonna be a q stated he had a vehicle for sale at Ray Brandt Chevrolet. All awesome he was responsive, personable. Crossed all the T's for us. It was gonna be a quick sale because I already had my own financing. So fast forward, car was getting serviced, detailed etc. All the things that needs to be done before the car heads out. When we started the process, the car had only been on the lot for 5 days. When we went to go sign papers, etc . The car came back with a check engine light. No problem, they were going to fix it of course. Let's jump to Ms Jillian their finance manager. We go into her office, she asks for us to call our bank, not a problem- we jump right on. She wanted me to sign papers but I wanted to make sure everything was okay before I signed anything. So she then went and asked us to leave her office because she had another customer waiting. She stated, " I thought this was going to be a quick sale, that's why I brought you back" asked us to leave. Wow okay! Cool. So I'm definitely fuming at this moment because she absolutely had not manners or regard to customers who are purchasing a car just like the customer was after us! Now mind you there was only two customers in the dealership at this time. In the mist of all of this, The customer she had, needed to make a phone call as well. So she made us leave just for that guy to come out on the phone to make sure his loan was paid off. Okay so today, this is three days now of trying to make the most simplist purchase of a car. We were dissatisfied with the care and mannerism of Jillian. So we wanted to speak to the general manager. And by golly that was just as worse. The minute my spouse received his phone call, he immediately started talking loud and over her. Being completely defensive and wouldn't even give her the opportunity to talk. Ray Brandt Chevrolet's General manager stated "well you must not know how this business works" now mind you my spouse has a bachelor's in finance and would run circles around Ray Brandt Chevrolet's finance manager. Over 12 years in the business! Your business would go from a low volume dealership to a dealership in high demand. And I say that with the utmost confidence. Because that's what she does. And never in her years has she ever dealt with another finance manager that was so distasteful in her work. And how she handled us. I'm not sure because it was a cash sale that she wasn't making any on the back end. But had she knew what she was doing. And been knowledgeable. She could have made money easily on the back end. And to say all of this. They have my check in hand all ready to be purchased until I had to message Logan and say we weren't going to move forward because the way we were treated. In the beginning the good outweighed the bad. But when the actual general manager returned our phone call and the way he spoke with my spouse was unnecessary and so unprofessional. You, the general manager at Ray Brandt Chevrolet could have saved that sale. After all that was your employees money essentially. The General manager for Ray Brandt Chevrolet was defensive and dismissive, hindering any chance of constructive dialogue. Despite our readiness to proceed with the purchase, their lack of professionalism and customer-centric approach forced us to reconsider. Logan was amazing, he is everything you would want out of a salesman. I still really want the car, but I can't give my money to people that don't value their customers, their time or just bed side manner. Well in their case, car side manner. I'm sorry Logan. We do appreciate you as a salesman. We value respectful and transparent transactions, and unfortunately, Ray Brandt Chevrolet failed to meet those expectations. More

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The most friendly, honest staff. They really care about you as a customer. Jeanie is amazing! Will ALWAYS have her as my sales person!!!! Y’all feel like family! They really care about you as a customer. Jeanie is amazing! Will ALWAYS have her as my sales person!!!! Y’all feel like family! More

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Very friendly staff! We felt very comfortable, like family! We were treated so well! We got the best deals and absolutely love our ride! We felt very comfortable, like family! We were treated so well! We got the best deals and absolutely love our ride! More

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Jeannie is absolutely AMAZING! ! She goes above and beyond to get you into the vehicle you not only love but that your family needs as well she will help you make an informed decisi ! She goes above and beyond to get you into the vehicle you not only love but that your family needs as well she will help you make an informed decision all while making the buying process as simple as can be. She's the only person we will go to get a new vehicle! More

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Jeannie was absolutely wonderful and made our experience very enjoyable. She had us laughing and relaxed the whole time. We will definitely be back when we are in need of another vehicle! very enjoyable. She had us laughing and relaxed the whole time. We will definitely be back when we are in need of another vehicle! More

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Awesome to work with and extremely nice! ! Told all my friends to get their next car from ray brandt! ! Told all my friends to get their next car from ray brandt! More

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