Jeremy Mann

Thought I was back to the 1980's with what Jason insisted was "added value" with $2,000 worth of 3M paint protection, $500 worth of premium floor mats and asking me for an extra $500 if I was not going to fi was "added value" with $2,000 worth of 3M paint protection, $500 worth of premium floor mats and asking me for an extra $500 if I was not going to finance through them. Also informed me that other Hyundai dealers were just adding up to $5,000 over MSRP and offering nothing for it and that Balise can "sell for whatever they want" Is Hyundai Corp really okay with this crap? More

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I went online to research a new Sonada and get quotes. They called me the next day to set up a test drive. I thought why not, I'll get a better idea if this is the car I want. When I showed up at the appo They called me the next day to set up a test drive. I thought why not, I'll get a better idea if this is the car I want. When I showed up at the appointment, Jeremy told me they didn't have that trim model on the lot. He then pushed me to get a different one that they had on the lot. When I said no, I wanted that trim model. He pushed for me to sign paperwork to commit to buying the car before he would see if he could locate it at a sister dealership. I then got up and started to leave, that's when he got Jason and the two of them tried to intimidate me into signing the paperwork. I will NEVER go to Balise again! More

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I had a bad experience trying to get my car on the Hyundai Balise !! I agreed a 2.9% interest, the seller said he had reached 2.9%, I asked to see the final values ​​of the negotiation during the wee Hyundai Balise !! I agreed a 2.9% interest, the seller said he had reached 2.9%, I asked to see the final values ​​of the negotiation during the week and he did not give me the numbers, when I went to sign the papers the real number was 3.9%, I disagreed and the manager Jason was very badly educated with me and spoke some bad words !! The following week the general manager called me apologizing for the accident and we negotiated the purchase of the car in the face of the sincere apologies of the General Manager who really knows how to treat people differently from Manager Jason who was stupid !!! We bought the car, took the car on Tuesday 03/30 and the car showed problems with 4x4s as soon as we left the store at 6:30 pm, the next day on Wednesday 03/31 and returned the car to Hyundai at 9 : 30 am, I explained about the problem they said they were going to take the car to the garage to find out the problem !! I asked if in these cases they would have a spare car, since they had just bought the car and on the next day they no longer had the car !! They said that I would not be entitled to the spare car !!! I said that I wanted to undo the purchase of the car and they said that it would not be possible !!! During the week I called Balis Hyndai several times to get news of the car and they did not answer any calls, I made several calls during the week !!! Today I went to Hyundai Balise to find out what was going on with my car and again I was treated badly by Jason, the security cameras are proof of what he did, I asked where my car was at Balise Service, BMW service and they said that they didn’t know where my car was, it’s absurd that nobody has information about the car and doesn’t know what’s going on !!! I am very sad, because I was fulfilling a dream of my mother to have a new and good car and now we are facing a nightmare where the responsible of Hyundai has no information about the car that was returned to the store 13 hours after we got the car. car believing that we were making an excellent purchase !!! More

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This is an honest review of Balise Hyundai. Overall they are a dealership that I do not recommend. I bought a car back in May with the required 30 day warranty according to MA law. Within those 30 days the are a dealership that I do not recommend. I bought a car back in May with the required 30 day warranty according to MA law. Within those 30 days the check engine light came on. I took it in to get repaired and they stated they fixed it. After a couple days of driving the check engine light came on again. They attempted to fix it 2 more times without success. They then wanted to buy the car back from me. Balise stated they are going to send a check to the financing company I used. They did not believe I was entitled to a refund of the down payment I paid when I bought the car. I believed under MA lemon laws that I should be refunded the full purchase price of the car. These conversations were with general manager David Cuesta. I can tell he is not trustworthy and is conniving trying to justify why the dealership deserves my money. There are a couple employees at Balise I would say are respectable but only a couple. I expected more from a dealership with a recognizable name. I did not want to go to court knowing that during Covid it would take many months. Since the dealership in the end did not refund all the money I believe I was entitled to my wife and I will never do business with Balise every again. I will also not advise my family, friends, and those reading this review to not shop at Balise. More

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