Jerry McDuffie
Jerry McDuffie at Schaumburg Toyota

Jerry McDuffie

Sales and Leasing Associate

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

4.5
59 Reviews
4.5

59 Reviews

Write a Review

Dealership Experience

27 yrs, 10 mos

Industry Experience

37 yrs, 10 mos

Specialties & Trainings

I was a Tech and Drove a Tow Truck for some time as well

59 Reviews of Jerry McDuffie

June 05, 2024

Dealership Rating
Employee Rating

I am glad I came here. I’ve have nothing but good things to say about my visit and purchase. Everyone was friendly and super helpful. Jerry, Eric and CJ are amazing individ More

by Joerico290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Schaumburg Toyota responded

Thank you once again for choosing us and for sharing your experience! We're truly delighted to have you as a valued member of our Schaumburg Toyota family. Your satisfaction is our priority, and we're committed to providing exceptional service throughout your journey with us. It brings us great joy to know that you're enjoying your new Tundra, and we're here to ensure that your driving experience continues to be nothing short of fantastic. Here's to many miles of smiles ahead!

December 20, 2023

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Employee Rating

Sadly, we felt the “fast talking” technique immediately. We called about an advertised car and a special discount, and made an appointment two hours before we came into the dealership. When we arrived, we More

by ames.tammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 20, 2023

Schaumburg Toyota responded

We regret hearing of your dissatisfaction of your experience with us. We in no way meant any deception. Our dealership does not and has not for many years participated in the specific program you were interested in. Schaumburg Toyota and Jerry do their best in negotiating a fair purchase agreement in the current market. Unfortunately, we do not always agree. We wish you the best in your car search and wish you a wonderful holiday season!

October 28, 2023

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Employee Rating

I have been both purchasing as well as servicing my cars at this dealership for at least 20 years! I work with my salesman, my service writer, as well as my mechanic closely! They are a great dealer to do b More

by rkonopka44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Schaumburg Toyota responded

It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.

October 27, 2023

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Employee Rating

Joe Shoemaker is the best GM in the Biz, and Jerry helped finish the transaction when I went to the dealership. I was in and out within an hour. More

by rdinglasan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Shoemaker

Oct 27, 2023

Schaumburg Toyota responded

It was our pleasure working with you! Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

April 07, 2023

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Employee Rating

Very professional & knowledgeable, I would definitely recommend. Jerry McDuffie was also a pleasure to deal with; courteous & kept me informed about the ETA of the car. More

by kseinitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Lowell

Apr 07, 2023

kseinitz responded

Very professional & knowledgeable, I would definitely recommend. Jerry McDuffie was also a pleasure to deal with; courteous & kept me informed about the ETA of the car.

March 04, 2023

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Employee Rating

Jerry was great! ! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone! More

by gehrkepete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Schaumburg Toyota responded

It was our pleasure working with you! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!

December 26, 2022

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Employee Rating

Have purchased several cars here. Always pleased. Jerry our sales executive and Craig our superb service writer. Thanks guys. Christmas blessings. More

by Dmilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Widenhoefer

Dec 26, 2022

Dmilton responded

Beset to Jerry, Craig and all the folks at Schaumburg Toyota in the new year.

May 16, 2022

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Employee Rating

The service desk said, "one hour" and it took exactly one hour. I appreciate the honesty (as well as the comfortable waiting area with water and coffee). More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randall Laskowski

May 16, 2022

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing, Carlos.

October 31, 2021

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Employee Rating

Jerry McDuffie , 8 vehicles over the years , Ya Da Ya Da nothing more to be said ! More

by jim-son
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2021

Schaumburg Toyota responded

Thank you for being our long time loyal customer and we look forward to working with you for many years to come! Thanks again for your last purchase and for sharing your thoughts. Hope you are enjoying your newest car and wish you many happy miles!

August 07, 2021

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Employee Rating

One of my worst car experiences ever.. Sales person Jerry did not communicate that car was sold out from under me after several days of confirming my visit and drivetime from out of state of 3 and a 1/2 hour More

by Pflemr
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 11, 2021

Schaumburg Toyota responded

We apologize if your experience with us did not meet your expectations. Unfortunately, used vehicles cannot be held for any reason. The sales consultant was off for a few days and as soon as he was made aware of the sale, he contacted you. We, including Jerry, felt terrible that this happened but there was nothing we could do to change it. Again, our apologies and we wish you the best you your car search!

Aug 11, 2021

Pflemr responded

Disagree completely. I received an email back from him the day before I drove to your dealership confirming, and told him 3 times my arrival time would be between 10-11am. A simple note could have been left with any other sales person to contact me via phone or text if the vehicle sold. These are very simple precautionary steps that any good business would take to avoid losing potential customers. The sales person I did contact on Sat, after Jerry refused to answer his phone said I should come in and "let him have it" over the whole ordeal, so obviously your staff has a different understanding of your policies for communication.

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