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Joshua Carter
Joshua Carter at Mall of Georgia Ford
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Joshua Carter

Digital Retail Sales

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.3
150 Reviews
4.3

150 Reviews

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150 Reviews of Joshua Carter

May 21, 2024

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Employee Rating

Always reliable and quick to diagnose and service my Escape. Most definitely recommend this dealership! More

by angied0
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Recommend Dealer
Yes
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May 15, 2024

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I have gone to Mall of Georgia Ford for years, they treat me like family. They are trustworthy, dependable and honest. I highly recommend. More

by smileymuir
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Sterling Oliver Service Department

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May 21, 2024

Mall of Georgia Ford responded

Thank you for the wonderful review! At Mall of Georgia Ford, creating a family atmosphere and building trust with our customers is our top priority. Your feedback means the world to us, especially knowing you've been coming to us for years.

May 11, 2024

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Took our 2021 Expedition in for warranty work and as told over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service departme More

by Gregmachoka
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Recommend Dealer
No
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May 23, 2024

Mall of Georgia Ford responded

Thank you for your review of Mall of Georgia Ford. We sincerely apologize for the miscommunication and inconvenience you experienced during your recent service visit with your 2021 Expedition. We value your loyalty as a customer, especially considering your history of significant purchases with us since 2014. We regret that this experience ultimately led you to purchase your F-250 elsewhere. To ensure a swift resolution and regain your trust, we would appreciate the opportunity to discuss this further. Please contact Sterling Oliver, our Fixed Operations Director, directly at soliver@vtaig.com. We are committed to providing exceptional service to all our customers, and your feedback helps us identify areas for improvement. Sincerely, The Mall of Georgia Ford Team

May 10, 2024

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It was a great experience. Pick up my truck in my house and returned it without any problem. Service really fast. Recommendable service More

by Fernando Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

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April 25, 2024

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Best customer service. Very nice and professional. My service advisor went above and beyond to help me out More

by mflores11200
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Apr 26, 2024

Mall of Georgia Ford responded

Wow, that's fantastic to hear! We set a high bar for customer service, and it sounds like your service advisor exceeded it. We appreciate them going the extra mile to help you out.

April 25, 2024

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Employee Rating

Chris was amazing & I appreciated his execution. I loved Maryland also! She really was awesome! More

by STIBS.EDU
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull , Chris was amazing

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Apr 26, 2024

Mall of Georgia Ford responded

We're so happy to hear you had a fantastic experience! It sounds like our staff went above and beyond to assist you. We'll be sure to pass your kind words on to them. Thank you for the shoutout!

April 14, 2024

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They were really good on everything they did to achieve the best price and the best car for me. Amazing job More

by ls_ribeiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees

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Apr 15, 2024

Mall of Georgia Ford responded

We're thrilled to hear you had a fantastic experience! Thank you for mentioning our commitment to finding the best price and the perfect car for you. At Mall of Georgia Ford, customer satisfaction is our top priority, and it sounds like we achieved that for you. We appreciate you recognizing our team's hard work – it means a lot! Congratulations on your new car! Welcome to the Mall of Georgia Ford family!

April 13, 2024

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Employee Rating

Scott Tackabury is the best service adivsor at this location. Every time our vehicles are in need of a repair he has always taken care of me. I do not recommend you use anyone else. More

by tripleblossomlandscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Scott Tackabury, he gets a 5 star

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Apr 15, 2024

Mall of Georgia Ford responded

Wow, that's fantastic feedback about Scott Tackabury! We appreciate you recognizing him for always taking such good care of you and your vehicles. It means a lot to us that you trust Scott's expertise. We'll be sure to pass your kind words on to him. At Mall of Georgia Ford, we strive to provide exceptional service throughout the repair process, and it sounds like Scott consistently delivers that for you.

April 05, 2024

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Nice people not to Pushy came together to make the deal happen I would recommend this dealership More

by jamisonmathews14
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley , Isiah and Mike

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Apr 08, 2024

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are happy to hear that our team provided you with great service. Thank you for your recommendation. Please visit us again for all of your vehicle needs.

April 02, 2024

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super helpful and made sure the whole process was simple and easy on my end. More

by jamiegouba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull, Jeff Wessels, Andy Stanley, Ashlynn Van Hees , Isiah

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Apr 03, 2024

Mall of Georgia Ford responded

Hi Jamie, Thank you for your review. We are happy to hear that our team provided you with helpful service. Please visit us again for all of your vehicle needs.

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