Kainoa Payton
Kainoa Payton at Suntrup Volkswagen
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Kainoa Payton

VW Client Advisor

Suntrup Volkswagen

6014 S Lindbergh
St. Louis, MO 63123

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4.9
62 Reviews

Aloha my name is Kainoa, but I go by Kai. I’m new to the dealership and have 15 years of customer service from fine dining. Retired cage fighter and martial artist. I have 3 children and family is always first. I can’t wait to get an opportunity to get to know you. Mahalo “Come kick it with Kai the car guy"

4.9

62 Reviews

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62 Reviews of Kainoa Payton

May 28, 2024

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Employee Rating

My car was supposed to have 3-5 miles on it, brand new! It had 14, they broke the contract. I purchased the car in April it was at the port when it got to the dealership in May things were totally differe More

by Coffeechic82
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 18, 2024

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Blaze was very helpful and patient with us, he went out of his way to make sure I was able to trade in my old VW and get a really good and reliable vehicle for me and my family. Thank you! More

by Chimeretzigane
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 20, 2024

Suntrup Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2024

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Kainoa was extremely understanding of my unique situation and my needs and worked really hard to make a deal happen for me. He spent a lot of time with me to properly introduce me to Volkswagen and the GTI. More

by Tacoma21414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Suntrup Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2024

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I could not be happier with my Tiguan. Kai was great to work with. I really appreciated his laid back personality. I highly recommend! More

by Barb
Trade-in Experience
Recommend Dealer
Yes
May 09, 2024

Suntrup Volkswagen responded

Thank you for your kind words for Kai and this review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suntrup Volkswagen.

April 26, 2024

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Quick and easy and great customer service. We felt well taken care of thanks to Kai. More

by Lindsay.beck91
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Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Suntrup Volkswagen responded

Thanks or sharing your thoughts about your experience with Suntrup Volkswagen. We appreciate your business and hope to see you again soon!

April 23, 2024

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Employee Rating

Thanks to Kai, I was able to leave Nissan with the vehicle that I truly wanted. He's an awesome Saleman and goes above and beyond to assist you with your needs. If you're looking for a great car and S More

by reneshiarichards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance (Guy) He was a great help as well!

May 09, 2024

Suntrup Volkswagen responded

Thank you so much for choosing Suntrup Volkswagen! Please let us know if we can be of any more assistance.

April 17, 2024

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Kai was extremely helpful with my very first Volkswagen purchase. He was patient and understanding that this was a big purchase for me and answered my many questions. Highly recommend if you’re in the mark More

by Htschudy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Suntrup Volkswagen responded

Thank you so much for choosing Suntrup Volkswagen! Please let us know if we can be of any more assistance.

April 17, 2024

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Had the best experience at Suntrup Volkswagen! Kai was great and helped me through the whole process! More

by Danielle.ketterer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Suntrup Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 16, 2024

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Employee Rating

Straightforward and easy to work with. Everyone was very friendly. We felt welcome throughout the experience. More

by brad.mclaury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Seiler, Ryan Merklin, Drew Prewett , Kelly Wallis

May 09, 2024

Suntrup Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 05, 2024

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Kai and the team at Suntrup VW were the absolute best and helped us out big time. The recent hail storm totaled our car and with one quick email Kai had us rolling in a new vehicle within 24 hours. By f More

by reed67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Beyer

May 09, 2024

Suntrup Volkswagen responded

Thanks or sharing your thoughts about your experience with Suntrup Volkswagen. We appreciate your business and hope to see you again soon!

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