Dealership Experience
5 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
8 Reviews
Write a Review8 Reviews of Matt Sensel
May 28, 2024
Could not have my my experience any better! Top notch customer service. Scott needs a raise! Top notch customer service. Scott needs a raise! More
Other Employees Tagged: Ra'Shaad Hill, Chris Townsend
May 24, 2024
Greeted immediately. Told to make myself comfortable in the lounge. Lounge area is very clean and comfortable. Coffee available. In no time my service was complete and Told to make myself comfortable in the lounge. Lounge area is very clean and comfortable. Coffee available. In no time my service was complete and I was on my way. Great service. More
May 23, 2024
Matt Sensel was great in every aspect - pricing, locating the exact color combination that my wife wanted, installing some accessories and having the vehicle here in Cincy in two days. The entire process cou the exact color combination that my wife wanted, installing some accessories and having the vehicle here in Cincy in two days. The entire process could not have gone better! we love our new Sierra Denali 1500! More
Other Employees Tagged: Chris Townsend
May 19, 2024
The experience was fast,and quick,I like the service . This is my number one place. . This is my number one place. . More
Other Employees Tagged: Ra'Shaad Hill, Chris Townsend
May 08, 2024
The moment I walked in the door I was treated with kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer service by all associates has been outstanding. Fully recommend this dealership to anyone. More
Other Employees Tagged: Ra'Shaad Hill, Chris Townsend , Danny Fluker; Patrick Valpreda
May 06, 2024
I'm always treated very well at my service visits. I feel confident the service guys will do a thorough and complete job. I feel confident the service guys will do a thorough and complete job. More
Other Employees Tagged: Ra'Shaad Hill, Chris Townsend
May 04, 2024
The service was great. Part took longer to get. But they gave me a loaner car. I got my car back on Thursday. My car is back to normal. They were very nice and respectful t Part took longer to get. But they gave me a loaner car. I got my car back on Thursday. My car is back to normal. They were very nice and respectful to me. I'm happy with the service I got. More