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13 Reviews of Michael Wenzel
May 26, 2024
Friendly people and reasonable transaction. All of my concerns were addressed on the spot and I left feeling satisfied. I would do business here again. All of my concerns were addressed on the spot and I left feeling satisfied. I would do business here again. More
by CLAUSSHOUSE19
Verified Customer
Helpful 
May 24, 2024
I was very disappointed with the misinformation about the rebates for used Teslas under 25k miles. I was lead to believe that I would qualify for both the state and federal rebate totally $6,500. I made it v rebates for used Teslas under 25k miles. I was lead to believe that I would qualify for both the state and federal rebate totally $6,500. I made it very clear that I wanted to qualify for both of those to purchase the vehicle. I was assured that the Fedral would come off the sticker price and the State I would have 6 months post purchase to apply and receive online. After the purchase, I realized that the State Rebate was only for ‘23 and ‘24 Models. Everyone I was in contact with was aware of this before I had signed for the car. I went back in to discuss this with them and figure out if there was a way to make this right. They quickly got the “Sales Manager” out of his office to talk with me. What started out as a respectful complaint quickly devolved into this sales manager treating me like some criminal trying to extort Volkswagen of Salem out of $2,500! He told me “It sounds like you want a refund and that’s never going to happen.” He laughed at me when I voiced my complaints and tried explaining the situation. Another sales agent told me that they are able to run someone’s finances to see what rebates they would qualify for. He said they do it all the time. This was practice was not exercised during my purchase when I had discussed several times with the selling agent that I had planned to obtain both rebates. That was the entire allure to buying a second vehicle. I have never been so humiliated and disrespected in a place of business before like this. I felt like I was getting the shakedown from a used car lot on 82nd Avenue in Portland… and not the exceptional service of Volkswagen of Salem that a co-worker had referred me too. That sales manager had me so angry and disrespected that I had to leave. I do not think I can bring myself to ever do business hear again nor would I refer anyone to either. Buying a car should not feel like this. These are people’s lives and financial responsibilities they are dealing with. More
by TRAVISEUBANKS22
Other Employees Tagged: Matthew Reid
May 22, 2024
They were very helpful & the purchase went smoothly. Thank You! We will think about them the next time we are in the market. Thank You! We will think about them the next time we are in the market. More
by DEBIANMAINUSER
Other Employees Tagged: Joshua Hunsaker, Matthew Reid , Brendon & Tayler
May 15, 2024
Greg and everyone is service were so great while getting my lifetime oil change. Salem Volkswagen is the best. Thank you again! my lifetime oil change. Salem Volkswagen is the best. Thank you again! More
by Jesse
Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Jesse Reck, Matthew Reid, Anthony Rose, Erin Stack
May 14, 2024
The sales experience was great. I really enjoyed working with Igor. He was very knowledgeable and a good listener. The finance guy was very organized and personable. I really enjoyed working with Igor. He was very knowledgeable and a good listener. The finance guy was very organized and personable. More
by JULI MEYER
Other Employees Tagged: Gregory Bell , Igor Slobodyan 5 stars!!
April 19, 2024
They are very professional, courteous, and consider a customers time when helping them find what they need. customers time when helping them find what they need. More
by CHRISNMISSIVAUGHN
Other Employees Tagged: Joshua Hunsaker , Justin Hohenshelt
March 23, 2024
Get you in the car you want! Willing to work out the kinks! Any issues? No problem! They will work with you! Great environment. Check out their goody shop!! Willing to work out the kinks! Any issues? No problem! They will work with you! Great environment. Check out their goody shop!! More
by JENNIFERMCGHAN1974
Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Matthew Reid , Brendon with the VW
February 09, 2024
Friendly staff, honest and transparent. Worked very hard to get me the deal that I wanted. Worked very hard to get me the deal that I wanted. More
by TANNERCASE94
Other Employees Tagged: Gregory Bell, Joshua Hunsaker, Matt Toreson , Perry Fenton
December 15, 2023
Outstanding experience and very prompt service on my VW Passat ! They even washed my car ! David and Greg were very helpful on my maintenance questions . Highly recommend! Passat ! They even washed my car ! David and Greg were very helpful on my maintenance questions . Highly recommend! More
by MWENZEL0
Other Employees Tagged: Gregory Bell, Matt Toreson
November 04, 2023
Easy, streamlined and pleasant process. No bull and great price on new vehicle. Will definitely be back for my next purchase. Thank you Salem VW! No bull and great price on new vehicle. Will definitely be back for my next purchase. Thank you Salem VW! More
by THSEESTEDT
Other Employees Tagged: Jason Alexander
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