Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.
Read moreDealership Experience
7 yrs
Industry Experience
7 yrs
Languages Spoken
English
134 Reviews
Write a Review134 Reviews of Michelle Lally
June 11, 2024
What a awesome experience. My 3rd Acura. Professionalism, outstanding concern and always trying to keep The customer satisfied. My 3rd Acura. Professionalism, outstanding concern and always trying to keep The customer satisfied. More
Other Employees Tagged: Alex Markaj, Mike Gerard
May 31, 2024
We have leased at least 9 cars from Matt Belov. He is super user friendly, quick and painless. We continue to lease Acuras every 3 years solely because we like dealing with Matt. We can’t say enoug He is super user friendly, quick and painless. We continue to lease Acuras every 3 years solely because we like dealing with Matt. We can’t say enough about him. He’s the best! More
Other Employees Tagged: Matt Belov
May 29, 2024
I received excellent service at Acura of Westchester today! John Dyer, my salesperson, was very knowledgeable, personable and professional. From beginning to end, despite it being very busy, this dealer today! John Dyer, my salesperson, was very knowledgeable, personable and professional. From beginning to end, despite it being very busy, this dealership moved my transaction along very quickly and efficiently. John was great at shepherding the deal through. It’s obvious to see why this franchise is so successful. More
Other Employees Tagged: Matt Belov, John Dyer
May 05, 2024
We had another wonderful experience at Acura of Westchester! The entire team here is professional, knowledgeable and helpful. There is no pressure at all. We have been leasing from them for over Westchester! The entire team here is professional, knowledgeable and helpful. There is no pressure at all. We have been leasing from them for over 15 years. Andre Santana could not have been more accommodating and thorough during the entire leasing process. He was able to make a deal we were very happy with. He was very patient when he was going over the new car with us and answered all our questions. Andre and the team are the definition of great customer service! More
Other Employees Tagged: Andre Santana , Frank Ferraro, Michelle Lally in Finance
May 04, 2024
When I went in I did not know what to expect, especially after talking to some other car dealers. But here everything was strictly professional. I told Justin what I was looking for and what I could pay. He after talking to some other car dealers. But here everything was strictly professional. I told Justin what I was looking for and what I could pay. He offered 6 or 7 possibilities of which I liked one. After a drive and going over the numbers with the salesperson, not the financial office, I bought that car. I wouldn’t have believed it— I bought a car in about an hour. Thanks guys. More
Other Employees Tagged: Justin Deenihan
May 01, 2024
I can’t say enough about ACURA of Westchester! Each and every person we have worked with over the last 20+ years has been incredible! Each and every person we have worked with over the last 20+ years has been incredible! More
Other Employees Tagged: Brianna Tozzo, Danny Giannotti, Matt Belov, Alex Markaj, Thomas Maxfield
April 29, 2024
Justin did an amazing job helping and guiding my wife and I through our purchase! The Team was attentive and answered all our questions efficiently and in a timely manner. Couldn't be more thankful for the I through our purchase! The Team was attentive and answered all our questions efficiently and in a timely manner. Couldn't be more thankful for the help they provided through the purchasing process! More
Other Employees Tagged: Justin Deenihan
April 12, 2024
The best customer service I've ever experienced. Will definitely recommend Acura of Westchester to NY family and friends. Thanks Jose! Will definitely recommend Acura of Westchester to NY family and friends. Thanks Jose! More
Other Employees Tagged: Matt Belov, Jose Crespo
April 02, 2024
As far as dealerships go, this one has been my favorite, and I have now leased three cars through them. You still have to do the negotiation thing, and the typical games are played, but it's better than mos and I have now leased three cars through them. You still have to do the negotiation thing, and the typical games are played, but it's better than most. Matt is a good decent person as is the rest of the team. The service team is also great. More
Other Employees Tagged: Matt Belov, Diane Djonovic, Thomas Maxfield