Nataly Diaz
Internet Sales Consultant
Hanlees Fairfield Toyota
2575 Automall Pkwy
Fairfield, CA 94533
107 Reviews
Write a Review107 Reviews of Nataly Diaz
June 11, 2024
My experience started out frustrating with first salesperson however when I switched to Brad things went smooth. He followed up in a timely manner and was very responsive to all my questions. He kep salesperson however when I switched to Brad things went smooth. He followed up in a timely manner and was very responsive to all my questions. He kept me informed throughout the process. My only complaint is the time it took to process all the paperwork due to the antiquated equipment used to complete the paperwork. There needs to be a serious update in the equipment used to process the sale. More
Other Employees Tagged: Brad Hayashi, Charles Lenard
June 04, 2024
Great service, very friendly and helpful staff. They really cared that I would be happy about my purchase and plans. They even stayed extra to avoid making me take an extra trip to pick up my new S They really cared that I would be happy about my purchase and plans. They even stayed extra to avoid making me take an extra trip to pick up my new SUV. More
June 03, 2024
Muy buen serbicio lo recomiendo por su amble personal muy eficientes en todo lo que es nesesario gracias toyota muy eficientes en todo lo que es nesesario gracias toyota More
Other Employees Tagged: David Ruiter, Carl Dokes, Brad Hayashi, Charles Lenard, Diana Trujillo, Diego Rodriguez
May 28, 2024
Really loved the staff there were on it to find the best dear for us dear for us More
Other Employees Tagged: David Ruiter, Carl Dokes
May 08, 2024
Nothing special. Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the purchase process (no lunch). Another 3 hours to complete the financial process and take delivery. Would not negotiate on purchase price. Tried several times to "upsell" us on such things as $900 paint coating, $1,500 extended warranty, etc. Vehicle was detailed and fueled up when whole process was done. Received a quick & simple overview of the vehicle operations. Overall, while salesman was kind and considerate, other staff really could do much better at customer service. Sitting in a showroom 5 hours, then another 3 hours was seriously frustrating. Why was that necessary ? More
Other Employees Tagged: David Ruiter, Carl Dokes, Brad Hayashi, Charles Lenard, Diana Trujillo, Diego Rodriguez
May 08, 2024
Love my new Toyota, just need some lessons on how to use all the various niceties about it. all the various niceties about it. More
Other Employees Tagged: David Ruiter , Sorry, didn’t retain all the names but we were certainly treated well by everyone we came in contact with.
March 04, 2024
Everyone from beginning to end was professional, courteous and paid close attention to detail. They made us feel as if they genuinely appreciated our business. courteous and paid close attention to detail. They made us feel as if they genuinely appreciated our business. More
Other Employees Tagged: Nataly Diaz
March 03, 2024
Nataly and Zuheir were very friendly and helped me out by going above and beyond in making me feel comfortable and feel taken care of. I know it was a struggle finding the right fit of car for me but did so going above and beyond in making me feel comfortable and feel taken care of. I know it was a struggle finding the right fit of car for me but did so anyways. Thank you!! More
Other Employees Tagged: Nataly Diaz
February 29, 2024
Great experience all around. The team is dedicated to delivering a quality and honest purchase. The team is dedicated to delivering a quality and honest purchase. More
Other Employees Tagged: David Ruiter , Ryan Vess