Neil Fraser
Neil Fraser at Genesis of Englewood powered by Benzel-Busch

Neil Fraser

Account Representative

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

4.9
15 Reviews
4.9

15 Reviews

Write a Review

Dealership Experience

6 mos

Industry Experience

7 yrs, 2 mos

15 Reviews of Neil Fraser

May 25, 2024

Dealership Rating
Employee Rating

I had a delightful experience purchasing my new 2024 Genesis GV 70 SUV and thanks to the staff members, that made this possible. More

by GINX817
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Matthew Paparazzo

May 24, 2024

Dealership Rating
Employee Rating

Courteous and professional on every level. Will definitely shop there again. Highly recommended...check them out More

by EISENBERG1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Matthew Paparazzo

May 17, 2024

Dealership Rating
Employee Rating

Salesman was very knowledgeable on the car I was buying and the service was great. More

by HENRYV25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma

May 17, 2024

Dealership Rating
Employee Rating

Nice, friendly, knowledgeable, the staff goes out of their way to help in every possible way from the test drive to explaining the feature, oh so many! Then to the payment options. Very satisfied cust More

by willieg596@aol.com
Recommend Dealer
Yes

Other Employees Tagged: Cristopher Almanzar, Matthew Paparazzo , Jay Milich

May 15, 2024

Dealership Rating
Employee Rating

Based on past experience we haven’t found buying a car to be very enjoyable but everyone we encountered at this dealership was friendly and not hard sell. Even though they wouldn’t accept our first offer the More

by LAWFAM157
Sales Price Transparency
Recommend Dealer
Yes
May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We understand that buying a car can sometimes be a stressful experience, and we're glad that our team was able to make it more enjoyable for you. At our dealership, we believe in friendly and transparent interactions without the pressure of a hard sell. Warm Regards, Michael Hill mhill@benzelbusch.com

May 11, 2024

Dealership Rating
Employee Rating

Awesome service. I appreciate their effort to be fully transparent regarding the process. I highly recommend! More

by srkeitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Jeff Chun

May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're delighted to hear that you had an awesome service experience with us. Transparency is a cornerstone of our approach, and we're thrilled that you appreciated our efforts to keep you fully informed throughout the process. Warm Regards, Michael Hill mhill@benzelbusch.com

May 09, 2024

Dealership Rating
Employee Rating

Amazing service with the best people to work with. Had constant communication with everyone I was working with and was able to get a deal fairly quickly. More

by DAVELL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us and that our team provided the best service possible. Constant communication is key to ensuring a smooth and efficient process, and we're glad that we could keep you informed every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

May 06, 2024

Dealership Rating
Employee Rating

I searched several dealers for the GV80 but the service from Genesis of Englewood won me over! I had the ability to purchase a similar vehicle from 3 other dealerships but the professionalism and dedicati More

by DRRONHAMMOND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Steven Sundar

May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

We're honored to have won you over in your search for the GV80! At Genesis of Englewood, delivering exceptional service and prioritizing your satisfaction is always our top priority. Thank you for recognizing our team's professionalism and dedication to customer service—it means the world to us. Warm Regards, Michael Hill mhill@benzelbusch.com

May 06, 2024

Dealership Rating
Employee Rating

Amazing experience. !!! Everyone is extremely knowledgeable and super friendly. Would highly recommend to anyone and everyone More

by Anthonyrannou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2024

Genesis of Englewood powered by Benzel-Busch responded

Absolutely delighted to hear about your amazing experience! We're thrilled that our team's knowledge and friendliness made your visit exceptional. Thank you for your enthusiastic recommendation—we couldn't ask for better feedback. Warm Regards, Michael Hill mhill@benzelbusch.com

April 29, 2024

Dealership Rating
Employee Rating

It was a painless and outstanding experience to work with Clinton and Neil. I highly recommend this very professional dealership! More

by JEFF@TUXAPP.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clinton Ma, Matthew Paparazzo

May 06, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Clinton and Neil provided you with a painless and outstanding experience. Delivering professionalism and excellent service is our priority, and we're glad to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

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