Nick Maxvill

We were provided excellent service and attentiveness with our salesman and the finance manager. We will definitely return to do business again. our salesman and the finance manager. We will definitely return to do business again. More

by kseyez Verified Customer Verified Customer

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I came to Lakeland VW looking for a Jetta I had seen on the website, after watching a very favorable car review on YouTube. When Nick Maxvill met me in the showroom, I mentioned the car I wanted to see, h the website, after watching a very favorable car review on YouTube. When Nick Maxvill met me in the showroom, I mentioned the car I wanted to see, he got the key, and we went to look it over. While quite knowledgeable in answering my questions, Nick was letting me sell myself on the car instead of pushing for a sale, and I appreciate that. He knew I was there for a purpose, and he was facilitating that purpose. I think he's quite good at assessing a customer. We went for a test drive and Nick let me sell myself on the car. I gave the dealership four stars because the first set of paperwork I signed had the wrong VIN, and the spare key was for a different Jetta, so I had to return the next day and do it again. More

by Bruce Verified Customer Verified Customer

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The price was good on the car. I called the dealership from four hours away and was able to basically buy the car over the phone. I do feel that I was at a disadvantage in terms of I called the dealership from four hours away and was able to basically buy the car over the phone. I do feel that I was at a disadvantage in terms of negotiating power in doing that and because I had purchased the car, they took advantage of my trade-in. The fees were a little high nothing was negotiable and I walked away with much higher out the door cost than I would’ve expected. They do not offer any return policy or delivery service so I had to drive four hours to drop off my trade-in to find out that it was worth them $2500 then Kelley Blue Book trade-in said it was worth. But all in all I got the car that I wanted and the sales person was extremely nice. More

by scottpoitevint Verified Customer Verified Customer

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All staff members were so kind and helpful. I didn't have an appointment and had never been there before and they were still able to find time to fix our issue. I bought the car used from anoth I didn't have an appointment and had never been there before and they were still able to find time to fix our issue. I bought the car used from another dealership that was not a Volkswagon dealer so I needed to find one. Well needless to say I found an amazing one! More

by cgosnay1 Verified Customer Verified Customer

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Touch of class! ! Thank you, Nick, for making it so easy to purchase my vehicle! I found my ideal SUV through cars.com at Lakeland Volkswagen. Being 3 hours away, Nic ! Thank you, Nick, for making it so easy to purchase my vehicle! I found my ideal SUV through cars.com at Lakeland Volkswagen. Being 3 hours away, Nick handled my questions and concerns over the telephone and had everything ready for me when I arrived at the end of the week. It was quick and painless and everyone I interacted with was courteous and professional. Not one person was pushy or rude! Again, Nick made this a pleasurable experience and I highly recommend buying here! More

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Upfront and honest. All the vehicles were in excellent condition. The engines were extremely clean. All the vehicles were in excellent condition. The engines were extremely clean. More

by Bill Verified Customer Verified Customer

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Fantastic customer service and great buying experience. Nick and team were great to provide very helpful and informative support for my wife and I as we figured out the best car for us. Nick and team were great to provide very helpful and informative support for my wife and I as we figured out the best car for us. More

by Rick E. Verified Customer Verified Customer

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