Olivia Gehring

This is a fantastic dealership. My service advisor is incredible and very knowledgeable. Fast service and very friendly. My service advisor is incredible and very knowledgeable. Fast service and very friendly. More

by RYNES Verified Customer Verified Customer

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I arrived earlier than usual for my scheduled appointment. They took my car back quickly and my oil change was performed in a timely fashion. Thanks for taking care of the car and my need to be o appointment. They took my car back quickly and my oil change was performed in a timely fashion. Thanks for taking care of the car and my need to be on my way to my next appointment. More

by pdudley2316 Verified Customer Verified Customer

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Friendly, laid-back, not intimidating or pushy. I felt completely comfortable with every member of the staff. I felt completely comfortable with every member of the staff. More

by finkate54 Verified Customer Verified Customer

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I've always been wary of taking cars to dealerships for maintenance and service, but Waikem Hyundai changed that and I was happy to admit I was wrong for generalizing dealerships. That said, I'm not a fan maintenance and service, but Waikem Hyundai changed that and I was happy to admit I was wrong for generalizing dealerships. That said, I'm not a fan of Diehl and will be visiting a different dealer for maintenance. I wasn't overly impressed with the service advisor I worked with - he seemed agitated when I told him I was buying my air filters on Amazon and that I didn't want to get my brake pads changed. But whatever, I guess I can expect that. This is a small thing, but kind of a big thing because it's so simple and helpful - for the last 3-4 oil changes, the sticker that says mileage and date for next oil changed hasn't been put on the windshield. Are mechanics constantly forgetting this, or is it something that's not done anymore? Either way, it's annoying and inconvenient. Another small yet big issue - my car had been notifying me for weeks that my washer fluid was running low. I thought "no problem, I have an oil change coming up, they'll fill it up." ...but they did not. So when I tried to wash the thick layer of pollen off of my car but couldn't because the reservoir was empty, I was surprised. In the future, I plan to go to a different dealership. Or maybe even Valvoline honestly lol. More

by aduck1 Verified Customer Verified Customer

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I recently came in for oil change, 4 wheel alignment, and brake fluid flush/change. Total them up and it was in the low $300 area. But when i got my bill it was $395, with hidden charges I was never told abo brake fluid flush/change. Total them up and it was in the low $300 area. But when i got my bill it was $395, with hidden charges I was never told about. Makes me think of going elsewhere to someone who is up front on charges.for my next service. More

by regulas1 Verified Customer Verified Customer

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They got us in on time. Everyone was very polite and professional. Very satisfied with the work. Everyone was very polite and professional. Very satisfied with the work. More

by plavigne0617 Verified Customer Verified Customer

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The service advisor was very professional snd helpful. It was a pleasure doing business there! It was a pleasure doing business there! More

by cosmosmom Verified Customer Verified Customer

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I wasn’t informed about a less expensive alternative to turn down the rotors vs replacing my rotors :( turn down the rotors vs replacing my rotors :( More

by rab579 Verified Customer Verified Customer

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Olivia was extremely helpful and courteous. She is a real good representative for the Diehl name. She is a real good representative for the Diehl name. More

by aj61166 Verified Customer Verified Customer

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The experience I got and the service was AMAZING, will recommended them to everyone I know that needs a vehicle recommended them to everyone I know that needs a vehicle More

by sepeda1964 Verified Customer Verified Customer

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