Rawle Samuel

All parties involved in sale went above and beyond to meet my needs. They were personable, professional and highly skilled. meet my needs. They were personable, professional and highly skilled. More

by BINGO0 Verified Customer Verified Customer

Helpful 0

Report | Print

Rawle was exceptionally helpful. Not pushy and that was appreciated. Everything went better than expected start to finish. Not pushy and that was appreciated. Everything went better than expected start to finish. More

by lp1 Verified Customer Verified Customer

Helpful 0

Report | Print

Rawle was an excellent salesperson. The time to do fi arcing was much too long. The time to do fi arcing was much too long. More

by Mlboes Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent experience! Everyone was very helpful and informative and helped us choose the right car. Everyone was very helpful and informative and helped us choose the right car. More

by Laura Verified Customer Verified Customer

Helpful 0

Report | Print

I would highly recommend Key Acura. The salesman and finance were very friendly and helpful. Stayed well past closing time to finish our deal so that we could drive our new car home th The salesman and finance were very friendly and helpful. Stayed well past closing time to finish our deal so that we could drive our new car home that day. More

by tony_tonelli Verified Customer Verified Customer

Helpful 0

Report | Print

I had a great experience everyone was very kind and attentive to my needs the detail was not not very well car is stil dirty inside attentive to my needs the detail was not not very well car is stil dirty inside More

by holtashley686 Verified Customer Verified Customer

Helpful 0

Report | Print

Staff was excellent and the establishment was clean. It was my best buying experience in 40 years. It was my best buying experience in 40 years. More

Helpful 0

Report | Print

It was my first time buying and the experience was amazing! I was very nervous about the whole process, but this dealer made the process so smooth, Loren and Tony are amazing thank you so much! amazing! I was very nervous about the whole process, but this dealer made the process so smooth, Loren and Tony are amazing thank you so much! More

by jarodgagnon Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome staff, great service and easy to deal with. In and out with two new cars in under 2 hours. In and out with two new cars in under 2 hours. More

by JL Verified Customer Verified Customer

Helpful 0

Report | Print

Preowned buyer beware! We purchased a vehicle from Keys used inventory. Within 20 minutes during the drive home the “check engine” light came on. I immediately called my sa We purchased a vehicle from Keys used inventory. Within 20 minutes during the drive home the “check engine” light came on. I immediately called my salesperson Rawle, who asked me to pull over and turn the vehicle on/off to clear the message. WHAT?!?!? Frantic calls to the local Dodge dealers got me in for a diagnosis scan that revealed transmission issues, radiator problems and a whole list of other items, as well as a jaw dropping comment that it had been in an accident. Really? The Autocheck report showed no accidents :( I hit the road to return the vehicle within my 3 day limit. The sad part is, the dishonesty. Bad vehicles are traded in-I get that. But when a list of diagnosis codes are found, and yet it “passed” state inspection-that’s taking advantage. Fast forward 3 weeks, and I’m still fighting for a reimbursement and no responses from the General Manager Paul Anderson on a key fob they refused to include in the purchase so I could have 2 keys. Key Acuras reviews show happy customers for brand new purchases-but they need to pick up their game on used inventory sales. More

Helpful 0

Report | Print