30 Reviews
Write a Review30 Reviews of Rex Bilachie
June 06, 2024
Service appointments are easy to schedule and always on time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always resolved during the visit without keeping the vehicle overnight. Sean has been my primary service advisor for years and I totally trust him to properly maintain my vehicle. All of the staff are professional and appear to enjoy their jobs. I've been going to dealer service departments since 1978 and have left some dealerships because I wasn't treated well. I have no desire to leave Executive Honda in Wallingford because I trust them to take care of my vehicle properly. Special mention about Sean McMahon - My Daughter moved out of state and was given the run around by her new Honda service department and spending a lot of money on frequent suspension/alignment issues with little explanation. She called Sean and asked him for help and he advised her to go to another Honda dealer for a second opinion because the problem she described should not be that dificult to resolve. The second Honda service department identified the cause immediately, replaced parts under warranty and problem resolved. From my Daughter's story not all dealerships are run well, even Honda. Great job Executive Honda Wallingford! More
Other Employees Tagged: Jason Hocking, Joe Chapman, Genna Panaroni, Gina Roberts, Chris Guerin, Sean McMahon, Bill Chambrello, Vincent Mangene
June 03, 2024
Very courteous staff. Rex Bilachie helped us to buy our first HRV. He was easily approachable, knowledgeable and readily available over email and phone. He was very flexi Rex Bilachie helped us to buy our first HRV. He was easily approachable, knowledgeable and readily available over email and phone. He was very flexible and adjusting towards our schedule for car pick up. More
May 15, 2024
I’ve been with them for over 20 years and I can’t be happier! happier! More
Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon
May 14, 2024
Negotiating is all about both parties walking away happy. Rex got right to the point, we agreed on a price and closed the deal in about an hour. A pleasure to work with. Rex got right to the point, we agreed on a price and closed the deal in about an hour. A pleasure to work with. More
Other Employees Tagged: Louis Oosten
May 13, 2024
The dealership is clean and organized. Staff are friendly and not pushy. Website with inventory stays up to date. I’ve had my prior CRV serviced here for the past 5+ years. Having had Staff are friendly and not pushy. Website with inventory stays up to date. I’ve had my prior CRV serviced here for the past 5+ years. Having had good dealings with the service department, we decided to look at purchasing a used car at this dealership. I worked with Rex to purchase a used Honda. He was great to work with. He patiently answered all my questions. As a female, sometimes you feel like some salespeople just give you xx answers or focus their attention on your husband. Rex paid attention to both my husband and I and made us feel comfortable with his level or knowledge and ability to help. It’s rare that I leave reviews, let alone recommend a car salesperson, however, after working with Rex, I would definitely recommend him. More
April 30, 2024
Sale man Rex was very helpful. He was very friendly. He answered every question you asked him. He showed you every option. I want thanks Rex for his help. He was very friendly. He answered every question you asked him. He showed you every option. I want thanks Rex for his help. More
Other Employees Tagged: Louis Oosten