Shi Crockett

We purchased a new to us vehicle with new tires that had not been balanced. It took 3 weeks and a phone call from us to “fix” the issue. When the service was completed, my husband was asked to pay for the w not been balanced. It took 3 weeks and a phone call from us to “fix” the issue. When the service was completed, my husband was asked to pay for the work. We have a poor opinion of our experience. Melissa in Customer Service was wonderful! More

by eharr0 Verified Customer Verified Customer

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Casey and Shi were awesome! !! This was the best car leasing experience that I have ever had. Also the new showroom looks great. !! This was the best car leasing experience that I have ever had. Also the new showroom looks great. More

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Highly recommend Klaben! Shi was the best and they get you in and out not like other dealerships where your there for 5+ hours. Shi was the best and they get you in and out not like other dealerships where your there for 5+ hours. More

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Staff was very professional and caring about what I was interested in. Shi Crocket was exceptional in providing me what I needed to purchase my Grand Cherokee. Thank you Shi and Tim Beane. interested in. Shi Crocket was exceptional in providing me what I needed to purchase my Grand Cherokee. Thank you Shi and Tim Beane. More

by carkayrogers Verified Customer Verified Customer

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Can’t thank Melissa enough for getting me in quickly and efficiently. She understood the urgency of getting my Jeep’s recall completed before I took it on a road trip. Best service I have had at Klaben in y efficiently. She understood the urgency of getting my Jeep’s recall completed before I took it on a road trip. Best service I have had at Klaben in years, in the service department. More

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My whole family has vehicles from Klaben . Shai, and Chris did an excellent job taking care of my wife and I. Brian in finance is the best! He makes it simple and easy to discuss money!! Shai, and Chris did an excellent job taking care of my wife and I. Brian in finance is the best! He makes it simple and easy to discuss money!! Don Jacob’s is the G.O. A. T- there will never be another Don. More

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Shi Crockett stands out as one of the most compassionate and attentive salespeople I’ve ever encountered. His genuine pride in his work is evident in every interaction. Not only is he honest and straightfor and attentive salespeople I’ve ever encountered. His genuine pride in his work is evident in every interaction. Not only is he honest and straightforward, but he’s also dedicated to fulfilling his customers’ desires. When I expressed interest in a specific truck, he went above and beyond to make it a reality, without any pushy sales tactics or attempts to sway my decision. Despite having mediocre credit, I felt anxious about potential judgment or receiving subpar service. However, from the moment I arrived, the entire staff welcomed me with genuine warmth and care. Tim Beane was instrumental in navigating the approval process, while Brian in finance meticulously explained all the paperwork. Jeremiah’s attention to detail in cleaning my truck to showroom quality was the icing on the cake. Throughout the entire experience, I felt valued and respected, never once judged or demeaned. Thanks to Shi and the exceptional team at Klaben, I not only drove away in the exact truck I wanted but also secured a 100,000-mile warranty. Their exemplary service has earned my loyalty for life, even if I were to move out of the country. More

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I would recommend Greg to anyone looking for someone who asks every question and goes above and beyond. I’ve never felt so comfortable with buying a car before EVER! I will be sending everyone I know to tha asks every question and goes above and beyond. I’ve never felt so comfortable with buying a car before EVER! I will be sending everyone I know to that dealership. More

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Everybody at Klaben went above and beyond! Customers service was so great i didnt have to haggle back in fourth because they offered us everthing we said we wanted a threw in what we forgot to Customers service was so great i didnt have to haggle back in fourth because they offered us everthing we said we wanted a threw in what we forgot to ask for! I will be telling everyonw I know to shop Klaben its well worth the drive. More

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Shi was so helpful and found us the perfect car for our growing family! He took the time and made sure we were happy with our choice. growing family! He took the time and made sure we were happy with our choice. More

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