Stephanie Burkart Lee

Dishonest dealership. One of my windows was damaged when the dealership removed 3 window stickers. They used a razor blade and severely scratched and gouged the window. I One of my windows was damaged when the dealership removed 3 window stickers. They used a razor blade and severely scratched and gouged the window. I did not see the damage until after I purchased the vehicle. I contacted the dealership so I could bring it in so they could look at the issue. They did not even want to look at the vehicle. They denied they could have done it. If you purchase a vehicle from this dealership beware they do not care about the customer. There is a spot on this review to rate the sales person, but I cannot give zero stars so I cannot rate her. So I will put my rating here. Stephanie gets a zero star rating out of five. More

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Knowledgeable and helpful sales staff helped me find the right used vehicle with the features I wanted. They also made sure I knew how all the features worked. I highly recommend this dealership. right used vehicle with the features I wanted. They also made sure I knew how all the features worked. I highly recommend this dealership. More

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Worked with Stephanie. She was great at communicating and made the whole process a very easy one. Would highly recommend. She was great at communicating and made the whole process a very easy one. Would highly recommend. More

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Pressure free, easy going dealership. Stephanie was great to work with and helped me get the vehicle I was looking for! This dealership is so nice compared to others I have been to. Th Stephanie was great to work with and helped me get the vehicle I was looking for! This dealership is so nice compared to others I have been to. This is my second vehicle I purchased here and I never feel pressured like I have elsewhere. Ed was great to work with on the financing and very thorough. Rather than just another transaction I felt we were treated like family. So happy to have this dealership so close, and will continue to purchase my vehicles here! More

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Great Stephanie was great! She never made me feel like I was wasting her time and didn't make me sit around for an hour or more wasting mine! Stephanie was great! She never made me feel like I was wasting her time and didn't make me sit around for an hour or more wasting mine! More

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Easy to work with!! I recently purchased a pre-owned Ford Edge from Stephanie. Stephanie was such a pleasure to work with. She has the vehicle ready to go the moment I st I recently purchased a pre-owned Ford Edge from Stephanie. Stephanie was such a pleasure to work with. She has the vehicle ready to go the moment I stopped in, appraised my trade-in right on the spot, and got everything over to the finance team once I gave her green-light. Ed, in finance, was also very easy to work with. He had paperwork ready to go the next day I came to pickup the vehicle. The entire experience was great. Highly recommend both Stephanie and Ed. More

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Streamlined and stress free Brought a truck from Stephanie, she made the process simple and stress free. I enjoyed working with them and I love my truck. Would do business them a Brought a truck from Stephanie, she made the process simple and stress free. I enjoyed working with them and I love my truck. Would do business them again. More

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Great Experience I had a great experience leasing my first Ford at Mike Burkart Ford. Very busy place as had to wait for a sales person to become available. I would I had a great experience leasing my first Ford at Mike Burkart Ford. Very busy place as had to wait for a sales person to become available. I would highly recommend Mike Burkart Ford for their knowledgeable, informed, friendly, and dedicated staff! More

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