Steven Carroll
Steven Carroll at Oakes Kia
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Steven Carroll

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.9
143 Reviews

Dealership Experience

2 yrs, 6 mos

Specialties & Trainings

Kia Cerified

4.9

143 Reviews

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143 Reviews of Steven Carroll

May 29, 2024

Dealership Rating
Employee Rating

I had a great buying experience with Steven! No pressure and transparent pricing, which was very much appreciated. More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Oakes Kia responded

We're delighted to hear that Steven provided a no-pressure and transparent buying experience at Oakes Kia. Thanks for sharing your positive feedback!

May 29, 2024

Dealership Rating
Employee Rating

I don’t think the phones even work at Oakes Kia. There is absolutely zero communication after you purchase the car. I took my car in after purchasing it for a simple fix that they said would take a More

by Xxxxxxxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Amezcua, Rachel Huff, Lindsey Coffey , Will Cleveland

May 30, 2024

Oakes Kia responded

I apologize for the lack of communication you've experienced. This certainly does not reflect the level of service we aim to provide. We want to make this right and ensure your car gets the attention it needs promptly. Unfortunately, I cannot locate contact information without a first and last name. If you are willing, please reach out directly so we can address this issue immediately. Thank you, Jeff Solomon - Service Director - 816-474-2900

May 10, 2024

Dealership Rating
Employee Rating

There was a few hiccups, the team help resolve it and get me into the vehicle I love! More

by kristaleann1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Coffey

May 13, 2024

Oakes Kia responded

Kristal, thank you for leaving Oakes Kia a five-star review, and congrats on your new ride! We appreciate your understanding throughout the process and are here if you need anything else!

May 03, 2024

Dealership Rating
Employee Rating

Friendly and professional through and through. Great car buying experience. Very good inventory to choose from. More

by PSYMETRICS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2024

Oakes Kia responded

We're glad to know you had a great car-buying experience with us at Oakes Kia! We strive for professionalism and friendliness in all we do. Thanks for choosing from our inventory, enjoy your new ride!

April 15, 2024

Dealership Rating
Employee Rating

Steven Carroll was very kind, courteous, and helpful! Any requests we had he followed up with them immediately. He went out of his way multiple times to accommodate us and our schedule. More

by MONICAMELROY21
Recommend Dealer
Yes

Other Employees Tagged: Jack Lawrence

Apr 15, 2024

Oakes Kia responded

Monica, we're delighted to know that Steven provided such accommodating service during your visit to Oakes Kia. We appreciate the positive feedback and look forward to assisting you again in the future!

April 06, 2024

Dealership Rating
Employee Rating

Oakes Kia was friendly, professional, and transparent in our car-buying process. They were not pushy at all and made you feel like you can trust them. Stephen was fantastic to work with! More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dillon Corniels

Apr 08, 2024

Oakes Kia responded

Brittany, we're so glad to know that Stephen and the team at Oakes Kia made your car-buying process smooth and enjoyable. We appreciate your trust in us!

April 06, 2024

Dealership Rating
Employee Rating

Very professional and I enjoyed the experience. Very informative and explained Eve to me in great detail. More

by palmerdallas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua, Dillon Corniels

Apr 08, 2024

Oakes Kia responded

We're glad to know you had a professional and enjoyable experience at Oakes Kia! Our team is always here to provide detailed information for our customers. Thanks for the positive feedback!

March 26, 2024

Dealership Rating
Employee Rating

Steven and everyone at the dealership were amazing. It was such an easy process! I will definitely be back More

by marisa.robbins20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Oakes Kia responded

We're delighted to know you had an amazing experience with Steven and the team at Oakes Kia! We look forward to welcoming you back in the future. Safe travels until then!

March 24, 2024

Dealership Rating
Employee Rating

Steven was very polite. He really listened to me about my needs. He went through the inventory and found a car I really like. Everyone at Oakes was very very nice. More

by L.kaercher60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene

Mar 25, 2024

Oakes Kia responded

We're so glad to know that Steven and the team at Oakes Kia were able to assist you in finding a car that suits your needs. Thanks for sharing this positive feedback, we appreciate it!

March 13, 2024

Dealership Rating
Employee Rating

Steven Carrol was excellent with going over everything on my new Kia Sportage Hybrid. Was a great experience More

by mike@fiebersdairyinc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua, Lindsey Coffey

Mar 14, 2024

Oakes Kia responded

We're delighted to know that Steven was able to provide you with a great experience at Oakes Kia, Mike! Enjoy your new Kia Sportage Hybrid and thank you for the positive review.

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