Zeb Chinombe

They do not know how to sell Truck and they are not friendly for any person , I have been this dealership two times in 5 years for new car purchase and I have seen no any improvement! friendly for any person , I have been this dealership two times in 5 years for new car purchase and I have seen no any improvement! More

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DO NOT GIVE THIS DEALER YOUR BUSINESS! We spent two hours, outside in the heat, looking at several vehicles. Ultimately we ended up test driving two of them. Once we got back from the test We spent two hours, outside in the heat, looking at several vehicles. Ultimately we ended up test driving two of them. Once we got back from the test drives, the dealer finally took our vehicle to appraise it. Within 5 minutes they were back with a Carfax, but not for the used vehicle we were looking at, instead it was for our SUV. They immediately pointed out a safety recall from the manufacturer and told us it was going to lower our trade value. This a bogus way to rip-off customers. The Carfax clearly stated there is nothing that can be done for the recall yet because the new parts haven't been made and it's a safety recall and it has to be performed regardless of if the vehicle has been traded or not. This was just a classic, dealer trying to take advantage of customers tactic. We grabbed our key back from the dealer and left. More

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