Brought my brand new truck in with torn front mudflap, told me I must have been abusing it. Said they were going to put it up on the auto rack to check. After seeing that it was definitely not abused they denied my warranty for a stock part anyway. Shop elsewhere!!

Pamela, my sales person, was great to work with and very responsive. I purchased from out of state and she and the dealership made it a smooth process. I was able to arrange my own inspection and shipping and they worked with all parties every step of the way. The car I purchased is in great shape and the price was very fair. Happy with my experience.

We had a great experience with Paul at Titus-Will Ford! He is very personable and easy to work with. They have a lot of great inventory here.

Super knowledgeable, friendly and helpful team! Highly recommended working with RJ Singh, he’s the best and really understood my needs for a first time truck buyer. He managed my custom ordered F150 and provided amble guidance and support to decide on the right trim and options based on my budget and needs. Go RJ!!!

Nice centrally located, lots of inventory, pleasant, waiting room, staff, all friendly and helpful. I will return to them for future needs.

Misdiagnosed Repair - $1,319 Later, Same Problem Persists I brought my 2020 Ford Raptor to Titus Will Ford on 7/7/25 with engine shaking, acceleration lag, and a blinking check engine light. They diagnosed it as faulty spark plugs and charged me $1,319.40 for the repair, assuring me it would fix the problem. Immediately after pickup, the exact same symptoms returned. I returned multiple times with video evidence of the continuing issues. Service Manager Justin admitted the spark plugs “could be part of the problem” but “didn’t know” if they would fix it - essentially admitting they charged me for guesswork, not a proper diagnosis. Despite promises from their service advisor that they would “work with me” on a refund, Justin refused any resolution when I requested my money back for the failed repair. I paid $1,319.40 for a repair that didn’t work, and they won’t stand behind their service. I cannot recommend this dealership. Find somewhere that will properly diagnose your vehicle before charging you thousands of dollars.