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Great experience from beginning to end. Highly recomende this dealer. Thanks again Alex great professional work! Great car really enjoying my new car !!! Thank guys!
Neldy Infiniti
We are an Infiniti family. My husband bought last May, the Q50 sedan which is a dream. I just bought the QX60 SUV and it is fabulous. I went to just look and consider and two hours later with the help of Christopher Hernandez, my sales person, I was the owner of my truck. The truck has much more that I could imagine. The financial piece was seamless with the help of Chris Frey. The management, Michael Fell, who had worked with us before and Percy Raul Montes, were so kind, genuine and helped us make the right decision. The showroom is immaculate. They had fruits and soft drinks that were wonderful. We are so happy to now be part of the " Pepe Infiniti "family.
3 days ago
Just purchased my third Audi from Schneider Nelson Audi in West Long Branch. My experience from start to finish was as usual a real pleasure. Jesse Embry was more then helpful on all aspects of the deal. From trade in knowledge, Dealer locate of new Audi, complete Knowledge of product, to proper instruction and follow up, vehicle demo, and test drive. Jesse "Hit a Homerun" in our books! We will definitely return for #4, and also recommend your Dealership to Friends and Family. Sincerely, Paul Bacigalupi
5 days ago
My recent experience at Pepe Infiniti was so positive that it deserves the time that one usually spends ranting about a negative customer experience. I am a former lease customer of the now-defunct Manhattan Infiniti dealership and when my lease came to an end, I was a free agent. I spoke to several other dealerships and even wasted a half a day at Bayside before fate cast me to White Plains on a Saturday afternoon and left me enough time to visit Pepe. I thought through the whole process that I should have been an easy customer: I lease Infinitis, I like them, I knew exactly what model I wanted (just wanted to drive the Q70L, which is the same as the Q70 - and the M37 before it - only 6 inches of legroom longer), and I had been through the process before. But the other dealerships played games with me, (Bayside had me come to the dealership despite not having ANY 2015 Q70's on the lot, not to mention Q70L's)before I ended up at Pepe where leasing the car was about as complicated as buying a new pair of shoes. My salesperson, Mike Locatelli, was friendly, honest and efficient all the way through. I was disappointed when he called to tell me my car (in a hard-to-find color arrangement that was finally located in Pennsylvania) was in but that this was his last day, as he had realized his dream of becoming a cop. I had reservations that maybe the positive process I had was a Mike Locatelli thing but learned immediately that it was a Pepe Infiniti thing. Percy Montes, the manager, arranged with my new (and future) salesperson George Bruner for me to complete the pickup on Saturday, which was vital since I live and work in Manhattan and there is no way to guarantee getting there on a weeknight. The process of pickup, led by George and by the finance person, Chris Frey, was seamless. I love the car, and am grateful to the staff at Pepe for all their help. Displaced Manhattan customers should beat a path to White Plains. The Infiniti website will list 4 or 5 other dealerships as closer geographically but Pepe will beat their service hands down. I will be back in 39 months for another Infiniti. This was a huge relief.
5 days ago
What options do I get? What options do I need? Do i go convertible or 4 door? How much space is in the back seats? Do you think it is worth getting that feature? What do I do with my current lease? Steven and the JM Legend team are the supreme leasing concierge. They helped me on every detail from finance to features to colors and delivery. The 428xi Convertible was delivered with every detail taken care of, explained and all I had to do was 'sign on the dotted line' - There is no reason to lease with any other agent, or dealership.
6 days ago
Henry and Neal were so helpful. If it wasn't for them, I wouldn't be in my brand new car! I will definitely recommend Garden City Mazda.
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