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TopShelf23
02/19/2017
We have to confess at first we did not expect our experience to be great because of a previous experience we had ten years ago with this dealership but we realized that things have changed in ten years. The salesman Miguel Reyna reached out to us threw e-mail so we decided to go in and talk to him. The dealership had the Tucson we wanted which was great instead of having to get from another dealership . Miguel greeted us with a smile and had the car ready for us to test drive. Along the test drive Miguel was funny, had a great personality and made sure he got to know us and our family. Cristian Gipson and Abraham Mendoza were also a helpful addition that made the experience awesome. We would recommend these gentlemen to anyone and they are a big asset to your sales team.Thank you for restoring the value of what great customer service is!
Anettecollins
02/19/2017
Toyota 101 helped me out a lot. They basically knew what was best for me when I had no idea. The people here really do care about their job & making others satisfied. They're also very trustworthy. I would definitely recommend coming here for a Toyota!
Rp4321
02/19/2017
Abraham was very patient and helpful. Helping me understand the process of trading in. Did not push to make the sale. Miguel helped as well. I would recommend the dealership to friends and family. I enjoyed the process, talking to them was easy. The customer service was great from everyone.
Donna C
02/17/2017
The first visit was rough. A follow up phone call for additional information was rougher when I had to hang up on the sales representative. Because this dealership has such high satisfaction ratings, I called to talk to the sales manager. Moe Attached was immediately responsive and I made another visit. Now, I am driving a beautiful new Santa Fe. Miguel is a great sales representative who answered my questions and provided the information I needed to use the features the car offers.
Solivia209
02/15/2017
Ezau picked out the vehicle that I was exactly looking for exactly my wants and needs he was very helpful I would highly recommend referrals I am completely 100% satisfied with their service .
ProTaco
02/14/2017
This has been the best truck buying experience I've ever had! I contacted this dealership looking for a Tacoma TRD Pro, which wasn't in stock. Andy Long worked with me and was able to locate the vehicle and project it's arrival to the dealership. At no point did anyone hassle me or try to sell me a different vehicle. The Staff at Toyota 101 made this an easy no hassle experience. When the truck finally arrived, I met with Marcellis Flowers who went over the features of the truck and answered all my questions. The best part about this whole experience was how quick and hassle free it was. The paperwork was almost completely done before I walked through the door. The truck was cleaned, prepped and detailed in the short time it took to sign some forms and I was on my way. The whole process took less than an hour. Arnel Leyco did the finance paperwork and was awesome as well, straight forward and didn't try to sell me anything additional, other than what I had previously told them I'd be willing to buy. These guys were awesome and I would highly recommend buying from them if you're looking for a Toyota. I have never had a car buying experience go this fast and easy.
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