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Real people like you are writing reviews about car dealers and service centers.

4 days ago
My husband and I needed a car asap. We came across a coupe that we liked on the lot. The car currently had some issues so our salesman, Dave, suggested us to another coupe that was similar. We were very satisfied with that car and wanted to drive it. With no hesitation, us and our salesman was going for a drive. After deciding we wanted the car, we started the process. Throughout a few days, we ran into some financial issues due to our credit. With everyone's patience, communication, and flexibility, we made the sale happen! Very pleased with the service and extremely thrilled with the after purchase benefits!
You have to love an experience where you do a little homework, spend a little time on two test drives with a very knowledgable and affable Salesman, then no-hassle come to an agreement on price with a friendly Sales Manager! We took over a week and half to finally decide on the specific model and dealer: no pressure, no annoying phone calls or e-mails; just responsiveness to our questions when we asked. Very pleased with the whole experience.
Jason Braswell
We went in there not expecting much and expecting not to be there that long at all. We have been turned down by previous dealerships and they didn't like our trade in. They accepting our trade in and got us into the car. It took them 2 hours of dealing with the bank and they hung in there and got us the deal that we wanted. They are great and I would totally come back and buy another car from them.
Cedric Hairston
First things first................Johnny Salinas knocked it out of the park!!! I have had good service from another local Lexus dealers but, without a doubt this was the best car buying experience that I have ever had. Michele Mitchell Nordquis was very thorough in walking through the finance process and no "hard sell" tactics that you find at other dealerships........she is all Aces!! They didn't try to "sell" me a car, they assisted me in the purchase of my RX 350 F Sport. They were knowledgeable and very detailed with every aspect of the purchasing process. These PROFESSIONALS really know what customer service is all about. First impressions say a lot about people and organizations. Johnny and Michele made a great first impression with me (Even my brother who was just "along for the ride" was impressed with the service that he received) I am looking forward to experiencing the other service offerings that Sheehy Lexus has. This was my first Lexus purchase from Sheehy Annapolis and, as long as Johnny and Michele are there, I will definitely make this my first (and only) stop for future auto needs. I will without a doubt refer this dealership to my family and friends when they are considering their next auto purchase! When the time comes.......................I"LL BE BACK!!!!!!!
The service I received was great as well as the timing. Upon returning from an out of town trip there was a voice message waiting for me to return a call to Mr Salinas. After calling he asked if I could stop by the dealership which I did. As we sat down he told me the car outside the window in front of me was mine if I wanted it and he had all the paperwork ready for me to sign. He had worked out a great deal for me to walk away with a brand new CT200h with all the bells and whistles. I still get to save on gas and now have a luxury car I love. Thanks Johnny for making my experience with Sheehy of Annapolis effortless.
Mr. Donbar was Awesome! I went in looking for a Ford Edge and they didn't have one. Donny told me to give him 24 hrs and he would find me one. The next day he called me and told me he found a Lincoln MKX. I told him I wasn't sure if I was going to like it ( I had my heart set on the edge) When I test drove it Donny was right I did fall in love with it.
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