539 Riverdale St.
West Springfield, MA 01089
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Stay away!! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up.
worst experience i have ever had they straight out lied about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and forth i would never recommend anybody to do any sort of business with this dealership
This was my 3rd car through this dealership and every purchase has been great. Everyone that had a part in my purchases were professional and nice. I would highly recommend them if you are looking to purchase a new 2024 Jeep or a new car or truck in general.
I purchased a 2020 jeep cherokee. Nico Romano was my salesperson. I was extremely happy working with him. He answered every question i had . He took care of all the details so that it was the easiest car buying experience i have had. He was very polite and professional. Would recommend him highly! Thank you, Nico.
Awful. The tech reinstalled my tire improperly and it came off while driving. I had to file a BBB complaint to get it done without charge. The Jeep has never been the same. Be careful!
Awesome smooth service and an absolute joy to purchase a vehicle I recommend Ernesto as a sales person.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.