Refuses to quote over the phone - I live in the city and they won’t provide a price over the phone, so could be a waste of a drive

Ordered a Mustang Mach-E through this dealership. Took a very long time to get the vehicle of course. I was nervous what might happen once the car arrived and I went into the dealership to buy. Lots of Ford dealers, because of insane demand for EVs, are trying to tack on all kinds of ADM and extra costs, etc. But not these guys. Whole experience took less than 2 hours, no baloney whatsoever. Everything was as promised and expected. Gave me the rate lock from back on my order date, all the numbers were good, no added costs, no pressure on extended warranties or anything else. Trade-in offer was very reasonable and we were able to talk them even a little higher with no fuss. Joe was very nice, easy to work with. Smooth as one could possibly ask for. Definitely would recommend this dealer for anyone looking to purchase a Ford.

Made an appointment for service over week ago. Called in am before dropping off car-told to come in. After 1/2 of paperwork I was told they were backed up and might not get to the car today. That is why I made an appointment. The older man behind the counter Joe Alessi was just useless. I took my car back and will never go back. Will never refer anyone and will highly discourage anyone from going there!!!!!!!!!! Claimed they were doing me a favor by telling me before I left. Should have told me before I arrived!

Steve Roth is an excellent salesperson. Knowledgable, patient, friendly, helpful. Made my purchase easy and a very pleasant experience for this guy in his 70's. Helpful personalized assistance with all the computerized functions - this is one of his strong points and very important with new vehicles. Strongly recommend him and this dealership. Hats off to the other sales personnel who are likewise very friendly and helpful. Price was a bit higher but given the pandemic, supply demand, and chip issue there are some things you have to accept. Thanks.

I just purchased a new 2022 Ford Bronco and worked with Steve Roth. He was very informative and did an excellent job.

Drove across two states and found a great vehicle here while looking in the Chicago area. Easy process to purchase the caravan with good service.