1519 Scranton Carbondale Hwy
Scranton, PA 18508
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2 thumbs down for their pathetic service department. I wish I could give this place 0 stars. Won’t recommend ever! Will report my poor experience to the BBB and attorney general. Im surprised with all of their very negative reviews and testimonies people aren’t boycotting right in front of their dealership. Hmmm???
This dealership is the worse to deal with all the time. I bought I car two years ago which the engine was going around 90,000 miles even though take care of the car to the fullest. When I traded it in, I was told there was minor accidents that were covered up. Also the service department doesn’t know anything either. They never have assistance to get a rental since your car might sit there for about a week before they even look at it. I will never buy or step foot on this property ever again. I recommend stay away
Horrible experience they will manipulate numbers on your trade and sneak it by you . Do not be a fool like me and take their word for it . I have to take legal action now because of how shady they were . Do not go there
Very knowledgeable and more than helpful. A pleasure to work with. A nice person that really works to have a happy customer!!!
The service department scheduled me for a day . When I got there they said my appt was the day before . It was impossible because I called the time the day before at the time they said my appointment was . The service man Dan said he would check into tire rotation and oil change and let me know tomorrow if it would be free . I said ok thank you . When I got there they do not have any loaner cars . They did not take me right away after they made the mistake . I also found out the tech wasn't there who would be working on the car . I had much better service at Motorworld .
Stinks Would never buy there again or recommend they don't get back to you
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