To start off… this has been the most pleasant and straightforward purchase of a car that I have had and witnessed in years! Demetrius displayed the BEST customer service and patience throughout the entire car buying process that I have ever seen. He answered our many questions from inventory, features, selection, financing, and provided the most transparency that I have ever been shown from a car salesman. Not only was Checkered Flag Jeep the best facilitator for our New car purchase but it was the best in communication and no xx antics. We visited numerous car dealerships and they gave us the run around regarding our requested car make, model, features, etc. After specifically stating the exact car that we wanted they jumped through hoops - NOT to sell us the car that we WANTED - but to sell us the cars that they HAD. Then when we asked questions about their high prices they were charging for what they had available, they decided to explain their “invoice” to us and why they had to up charge over $6K on the final price and couldn’t go any lower. They even asked US to provide them with the paperwork from other dealers to see what they were charging….it got to a point where we had to stand up and walk away from the table and out of their office. I appreciate car salesmen like Demetrius who gives straightforward answers and no nonsense advice when it comes to what they can and cannot provide to their customers. If ANYONE is in the market for a new car… I strongly advise you to check out Checkered Flag Jeep in Newport News (I am sure that all the sales reps are amazing but I recommend working with Demetrius)!!!!

I had a great experience. Asia was very nice and helpful. I test drove the car with her. She answered any questions i had and did a great job putting me in my new car!!

"ASIA PALMER" Very informative of all the vehicles available Super Communication Always Thank You 03Mar24

Thanks to Demetrius, John and Byron for helping us purchase our newest family vehicle! They were busy, but kept the process moving and we were informed each step of the way!

He Had very good customer service, and he answered all my question I needed answer

My first visit in some time to look at the New models Jeeps. They had a decent selection and Sena Turner, the representative that greeted Me, was very attentive, courteous, and while admittedly new to the dealership, offered all the help and assistance that I could ask for. She represented the buisness very well. The dealership itself is, and has been, clean, attractive and has consistently had a decent selection of most CJDR vehicles that interest me.