Carlos was a wonderful person to work with. Made the long drive a pleasure to do

Super smooth transaction with no hidden fees. Carlos was super to work with and made the drive worth it

Very rude people. Poor communication skills. The vehicle was not described well at all. The truck wouldn't run. Waste of time

My car was towed to the service department on a Saturday because it just cut off in the middle of driving. On Monday I called to see if they had serviced it to find out what was wrong, and they said that it would be 3 to 4 weeks before they even looked at it. I then had it picked up and towed to another mechanic that said my motor had locked up that there was no oil in it. I had not long had an oil change so why do I not have oil and there were no leaks. I have routine maintenance on my vehicle and could not understand why there was no oil in it and why I did not get warning signs of low oil pressure, and wondering if they had done something on my last visit to have the ignition switch replaced which took 7 weeks to get my car back. Now I can't get them to even answer the phone. DO NO...I repeat DO NOT...Take you car to this place. I am seeking options in this matter.

Dawntay was awesome to work with- very knowledgeable and expeditious in answering request/questions/texts/emails. Very fair trade in price. Entire transaction went very smoothly. Would highly recommend and will return.

Came in to Louisville for the weekend and the first night we ended up with a flat tire on our new Palisade. I called the dealership first thing in the morning and spoke to Jason in Parts who located a replacement tire quickly even though it wasn't in stock. Dustin was my service advisor and he got me back on the road in no time. I couldn't have asked for a more efficient and quicker service than what I received from Dustin. Great job to the Service Team at Hyundai of Louisville