Nice location and facility. Challenges: 1. Shortly after purchasing the vehicle from Le Mieux the vehicle was hit from behind when stopped at a red light. Because I purchased the vehicle through Le Mieux, and they are a Toyota new and used shop, I assumed they would be the best place to have a bumper repair completed. This work was completed via an insurance claim. Le Mieux issued an estimate without looking at the damage. They were booked months out. I requested the vehicle receive an inspection since it was a new vehicle and the estimator never physically looked at the vehicle prior to creating the estimate. I was told I can pay for an inspection if I wanted one done. When the bumper was replaced and I was trying to receive the vehicle back the insurance company was trying to have me pay extra days for a rental vehicle. I told Le Mieux about the situation and they were unwilling to help. The insurance company has a 3 day limit on rental vehicles for a bumper replacement. Le Mieux had the vehicle for roughly a week. I paid for an inspection to be done and they found issues to fix. 2. Additionally, When I arrived to pick the vehicle up, the quality of work was poor. The bumper did not fit on the vehicle correctly and the color was from any distance or direction obviously different than the rest of the metal and plastics. They told me it was acceptable work. I was not able to connect with a manager same day and was told to pay now and "because they are a reputable business things would be fixed". It took weeks of return trips to the dealership during my work day. I was given multiple excuses from Le Mieux as to why it was the way it was. I repeatedly requested the vehicle or bumper be looked at a second time and correctly aligned. Maybe there was more impact damage than just a plastic bumper cover. I never once asked for any monetary compensation. This was a new vehicle and I wanted it to look and function as such. They ended up telling me to accept a portion of the claim money back for the poor work or get lost. I now have a new vehicle that looks old, may have frame damage, and not enough money to fix any of it. 3. I eventually spoke with the owner and was told I can wait for another 4runner to arrive and see if I am interested. This would cost roughly $5,000 to $8,000 more than I originally spent. All while interest rates were increasing. I was directed to work with my original sales person. I communicated I was not wanting to pay more and was told, "you'll like the tires better on the one we have your name on because they're better in the winter". I have had the original 4runner for 2 winters now and the replacement 4runner "with my name on it" HAS NOT YET ARRIVED. I reach out monthly for updates with little to no response. However, I am always asked how many miles are on my existing vehicle so they can adjust how much more I pay to swap the 4runners out. 4. Terrible customer service. The departments work in silos and expect the customer to pass information along between employees/departments. 5. After purchase, the vehicle Title was sent to the wrong party. I had to fix the issue directly. 6. A week after purchasing the vehicle, Le Mieux wanted to completely remove the automatic starter (in place when purchased) from the vehicle after the key fab stopped working. 7. When local dealerships were straight forward about offering a minimum $4,000.00 trade in, Le Mieux was not. Multiple conversations occurred before they would offer a max trade in of $4,000. 8. I have not been happy with how Le Mieux implements Toyota care. Toyota care will not be a selling point in my eyes for future purchases. There are plenty more examples and specifics. I hope this is enough context to help someone looking to purchase a Toyota or thinking about doing business with Le Mieux.

Salesperson was very nice and friendly and helpful. Answered all questions. We were treated with the utmost respect.

Every time you put in a request that your interested in a vehicle. No response comes back from them.

Walked in to get help with paper work for a car I baught out of state. Fabulous costomer service !!!!!!! You have my business in the future!!!

Go anywhere else to purchase or lease a vehicle. If you're sold on the Toyota brand, research and find another dealer, a regional broker, or even a national broker. LeMieux pads (and lies about) their MF (APR), overprices their inventory, won't apply most of the incentives and rebates that you can get, and will hide incorrect calculations in the deal they give you. Google Leasehackr and enlighten yourself about how much these guys are doing their best to screw you over. You could save hundreds per month on payment, thousands overall, and the discount on sticker isn't anywhere near what the other guys can do.

Went to take a test drive one Friday afternoon. In early October 2017.The place was hopping but not one person even made eye contact with me inside the dealership. I was there for at least 20 minutes between inside and outside time. While inside the building I crawled into the backseat of the Highlander to check out the space. Even then nobody bothered to come up And say they were busy and I will get with you later. Nobody came up and gave me a card or even acknowledged me. Was it because I was a woman? I returned on Black Friday to take a test drive of a Highlander. my sales person was courteous. I took a test drive , came back and we chatted for five minutes. He gave me a price but did not even ask for phone number. really didn't think that he was that interested in making a sale. I probably will go elsewhere to purchase my Highlander this week!