715 Northeast Avenue
Columbus, KS 66725
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Was having issues with truck shifting in from 35 to 40, Was tested, ordered a few parts and a day later truck was running smooth as new again. Very smart and super nice service team that works together and understands the process and customers.
When I saw that Transit on the lot I was in love. Robbie Carpino was at the best at helping me get the best deal. My first Service was great, they got me in and out without a problem. They are always friendly, courteous and there to help with any issue or question I have. I have been wanting a. side step for the driver side, it was ordered but when it came in it was broken, I talked to Robbie about it and he said that he would take care of the cost for one. That was above and beyond and greatly appreciated. I can't wait until it is here and installed, it's quite a step up for a very short 4'11 1/2" ole lady....lol Sharon
Always friendly and courteous staff. Dependable service. Making appointment to meet my busy schedule was easy and they were ready to work on my truck when I arrived.
Service was unscheduled but the service department got me right in and ran my truck through a complete computer check. They found a signal light that needed replaced and had the part in stock.
Everyone was very friendly and it was a great experience. We drove 90 miles , Robbie spoke with us several times on the phone and took time to email us pictures and information. Chet worked hard to get us great financing and a great warranty. Ben in service. Dept was very helpful with ordering our tonneau cover to match. Everyone seemed to be friends and work together a great dealership to come to. Our experience at McLarty/Daniels in Rogers was horrible a few days before we came here. We have told several people how great your dealership treated us compared to the local ones by us. It was well worth the drive.
The entire personnel at Mike Carpino Ford dealership in Columbus, KS., has been our choice for any type of vehicle service work or repair for the past several years. We live about 85 miles from Columbus, which means, we drive about 170 miles for the excellence this dealership represents. Very courteous and friendly staff from top to bottom. Wait time is minimal and pricing is very competitive. We do not go anywhere else. Very, very pleased with all aspects of the dealership.
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