I was leary before arriving due to some past reviews but we saw the vehicle as soon as we drove in. The salespersons came out and we took a testdrive with no hassel. The car was in good condition and we were offered a discount when we mentioned seeing some rust underneath. We were never pressured and the deal was fast and easy!

I made contract online then was ignored every turn I took. totally sorry customer service along with the sales person that never return texts

could'nt get together on price or trade in or finance on truck or they never responed to my inquirey

Horrible!! Service and sales were completely dishonest. Bought a used car with a major mechanical issue and management was unwilling to do anything to help correct the issue.

They never made my wife and I feel like we were being pressured into buying something that we didn't want. They were super friendly and treated us like family.

Bought a used car less than a month ago. The axles were so bad they practically fell out, the cars security portion of the computer has a code showing the odometer has been tampered with. Volvo mechanic says the only time this code can be logged is when the odometer has been changed and a back tire caught fire. They will avoid your calls and they won't care much about you. Buyers beware getting a car from Chaparral in Johnson City,Tn.