4411 East Freeway
Baytown, TX 77521
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I purchased a 2024 GMC Sierra 3500 Denali Ultimate Dually from Big Star Buick GMC in Baytown, Texas on March 12, 2026 for $95,000, including extended warranties and GAP coverage. The salesman represented the truck as clean with no accidents, and the price also reflected this. While driving the truck back to Colorado, the trailer brakes and blind spot sensors were not working. A Denver GMC dealer discovered significant rear-end accident damage, weld marks, and body repair that was never disclosed to me. When I contacted the dealership, they were condescending and smug. They refused to negotiate a settlement in good faith and simply told me they would take the truck back with no compensation. This is blatant deceptive practice. Do not buy from this dealership.
Best sales team ever have been buying form them since last year is my third car great experience
Awesome job I told them what I wanted worked out a deal . Very honest and trust worthy
Great dealership they have a worker named Alex who’s a great guy who likes to help out customers
The price listed on the website is not the actual price when there is any aftermarket items added to the vehicle. Despite showing the alterations to the vehicle, the price listed is the original price. I drove over 6 hours to purchase a truck that I called the dealer about. Not until after looking at the truck and saying that I was ready to buy did the salesman say that the aftermarket items aren’t included in the price on the site. May not be illegal but sure is “tricky” advertising.
Alex Rivera took the best care of me! Got me in a vehicle with no hassles! Definitely made this such a great and quick experience!!
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