Toyota of Ann Arbor

3745 Jackson Road

Ann Arbor, MI 48103

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What Others Say

Our salesman Mohamed was extremely helpful and very knowledgeable. Gave us personal feedback and we were very happy working with him. Our Toyota financial support was also exceptional. Both of these Toyota team members were very helpful and enjoyable to work with. We would definitely recommend friends to this dealership.

Terence was professional and efficient. He provided useful options and feedback. I will certainly return for my next service.

Excellent customer service, very polite & knowledgeable.. Grant was friendly and attentive. I will definitely return and have Grant as my agent.

Bring something to do while you wait. Had an appointment for 4:30 and had to wait 2 and half hours to be seen. All while the sales associate sat in the corner eating. Not a good experience for making a purchase.

Stay away!!! Old school bait and switch car dealership with old school sales tactics! Gave me a high number after clearly communicating my price range. I walked out only to get a text asking what I needed to get it done (which I communicated clearly when I walked in) I gave a low number over $150 a month lower than what was originally communicated thinking that there is now way. To my surprise they accepted the low ball offer! I didn’t go with Toyota of Ann Arbor out of principle, and picked a more expensive car with a price that was accurately communicated the 1st time!! Buyer beware! Be prepared to walk away and maybe you’ll get a really good price🤷🏻‍♂️! Play stupid games win stupid prizes! Won’t give them my business ever!

People are very friendly and helpful to me in my 24 year relationship with the salesman and the service provider. I also take your advice very seriously. From the beginning of year 2000, I bought more than seven different cars from your company,Sienna, two Camry, two Rav 4 etc. I believe that I have received the service I expected. Best regards.