The Dealer of the Year Award Program
DealerRater's Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States and Canada for
outstanding customer satisfaction as expressed through customers’ online reviews posted on DealerRater.
Award Criteria
In order to qualify for the award program, a dealership must meet the following criteria:
- At least 25 new reviews written on DealerRater’s web site during the previous calendar year.
- An average rating greater than 4.0, with 5.0 as the highest possible score.
- Must not have been blacklisted within the last 12 months.
PowerScore™
DealerRater’s Dealer of the Year awards are given each February to car dealerships that have the highest PowerScore™ in their brand category,
both at national and state levels. Each dealership’s PowerScore is determined using a Bayesian algorithm that considers the dealership’s average
DealerRater star rating and the total number of reviews written about the dealership during the calendar year.
In addition, one dealership is chosen as the overall Dealer of the Year for having a PowerScore that outranks all other brand-specific Dealer
of the Year winners and one dealership is chosen as the Canada Dealer of the Year for having a PowerScore that outranks all other brand-specific
Canada dealers.
2013 Dealer of the Year Winners
Overall Dealer of the Year
Shuman Chrysler Dodge Jeep Ram - Walled Lake, MI
Canada Dealer of the Year
Georgian Chevrolet Buick GMC - Barrie, ON
National Winners By Brand Category
U.S.
- Acura: Curry Acura - Scarsdale, NY
- Aston Martin: Sill-Terhar Motors - Broomfield, CO
- Audi: Audi Plano - Plano, TX
- Bentley: Twin Cities Luxury Auto - Minnetonka, MN
- BMW: Park Ave BMW - Rochelle Park, NJ
- Buick: Don Hewlett Chevrolet Buick - Georgetown, TX
- Cadillac: Coulter Cadillac - Phoenix, AZ
- Chevrolet: Pine Belt Chevy Lakewood - Lakewood, NJ
- Chrysler: Shuman Chrysler Dodge Jeep Ram - Walled Lake, MI
- Dodge: Shuman Chrysler Dodge Jeep Ram - Walled Lake, MI
- Ferrari: Boardwalk Ferrari Maserati of Plano - Plano, TX
- FIAT: Rick Case FIAT - Davie, FL
- Fisker: SQA Sleuth - Quincy, MA
- Ford: Bozard Ford Lincoln - St. Augustine, FL
- GMC: Flemington Chevrolet Buick GMC - Flemington, NJ
- Honda: Bommarito Honda - Hazelwood, MO
- Hyundai: Lester Glenn Hyundai - Toms River, NJ
- Infiniti: Infiniti of Naperville-Lisle - Naperville, IL
- Jaguar: Checkered Flag Audi Porsche Jaguar - Virginia Beach, VA
- Jeep: Shuman Chrysler Dodge Jeep Ram - Walled Lake, MI
- Kia: Carriage Kia - Gainesville, GA
- Lamborghini: Lamborghini Dallas - Richardson, TX
- Land Rover: Princeton Land Rover - Princeton, NJ
- Lexus: Lexus of Cerritos - Cerritos, CA
- Lincoln: Bozard Ford Lincoln - St. Augustine, FL
- Maserati: Boardwalk Ferrari Maserati of Plano - Plano, TX
- Mazda: Cardinale Way Mazda - Mesa, AZ
- Mercedes-Benz: Mercedes Benz of Hagerstown - Hagerstown, MD
- MINI: Moritz BMW MINI - Arlington, TX
- Mitsubishi: RC Hill Mitsubishi - DeLand, FL
- Nissan: Sonora Nissan - Yuma, AZ
- Porsche: Porsche of Plano - Plano, TX
- Ram: Shuman Chrysler Dodge Jeep Ram - Walled Lake, MI
- Recreational Vehicles: Holman Motors, Inc. - Batavia, OH
- Scion: Tufankjian Toyota Scion of Braintree - Braintree, MA
- smart: Tysinger Motor Company - Hampton, VA
- Subaru: Steve Lewis Subaru - Hadley, MA
- Suzuki: Destination Kia - Albany, NY
- Toyota: Tufankjian Toyota Scion of Braintree - Braintree, MA
- Used Car Dealer: Certified Benz and Beemer - Scottsdale, AZ
- Volkswagen: AutoNation Volkswagen Richardson - Richardson, TX
- Volvo: Smythe Volvo - Summit, NJ
Canada
- Alfa Romeo: LPSS - Mississauga, ON
- BMW: Town + Country BMW - Markham, ON
- Buick: Georgian Chevrolet Buick GMC - Barrie, ON
- Cadillac: Ontario Motor Sales - Oshawa, ON
- Chevrolet: Georgian Chevrolet Buick GMC - Barrie, ON
- Chrysler: Wendell Motor Sales - Kitchener, ON
- Dodge: Wendell Motor Sales - Kitchener, ON
- FIAT: Wellington Motors Limited - Guelph, ON
- Ford: Capital Ford Lincoln Inc. - Regina, SK
- GMC: Georgian Chevrolet Buick GMC - Barrie, ON
- Honda: Winnipeg Honda - Winnipeg, MB
- Hyundai: West Edmonton Hyundai - Edmonton, AB
- Jeep: Wendell Motor Sales - Kitchener, ON
- Kia: Harris Kia - Nanaimo, BC
- Lincoln: Capital Ford Lincoln Inc. - Regina, SK
- MINI: Town + Country BMW - Markham, ON
- Nissan: Crown Nissan - Winnipeg, MB
- Ram: Wendell Motor Sales - Kitchener, ON
- Subaru: Richmond Hill Subaru - Richmond Hill, ON
- Toyota: Crown Toyota Scion - Winnipeg, MB
- Volkswagen: Crosby Volkswagen - Kitchener, ON
State Winners by Brand Category