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Great Lakes Subaru

Findlay, OH

Overview
Employees
Reviews
Vehicles
4.8
846 Reviews
Great Lakes Subaru in Findlay, OH, is proud to be an automotive leader in our area. Since opening our doors, Great Lakes Subaru has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Great Lakes Subaru wll get you into the car or truck you choose with professionalism and attention to your needs. Great Lakes Subaru offers a full selection of services including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Online Service Appointment Scheduling Great Lakes Subaru has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Great Lakes Subaru offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.
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920 Plaza St

Findlay, OH

45840

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Showing 846 reviews

May 03, 2025

Oil change went well. It took awhile, but they were very busy in the service department that day. More

by EEYORE1305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Great Lakes Subaru responded

Hi! Thank you for leaving us this five-star review and for your kind words about our service team at Great Lakes Subaru! We'll see you next time!

May 01, 2025

Never detailed the car like promised, never return phone calls either. They had 2 days too More

by Beets76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis Hartman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Noah, in service, always keeps me informed of any issues whenever my car is serviced. I trust his guidance. More

by poppe.jennifera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in service
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May 01, 2025 -

Great Lakes Subaru responded

Jennifer, we're delighted to hear that Noah has earned your trust and keeps you well-informed during your visits at Great Lakes Subaru. Thank you for sharing this feedback!

April 29, 2025

Pleased with service dept. they stayed with it until the problem was found and fixed. More

by WHIPPLEB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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Apr 29, 2025 -

Great Lakes Subaru responded

We're so glad our Great Lakes Subaru team could resolve your concerns! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

April 28, 2025

pleased with the service and would recommed the service center to others. loaner car was great More

by ALESSUN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Great Lakes Subaru responded

We truly appreciate your top-notch rating! Hope to see you again soon! - Great Lakes Subaru

April 27, 2025

They are great friendly people who always provide me with quick and friendly service. 15 More

by JUSTINJONAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the service department.
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Apr 28, 2025 -

Great Lakes Subaru responded

Hi Justin, we appreciate your kind words and love providing you with fast, friendly service at Great Lakes Subaru! We look forward to serving you again! Safe travels!

April 26, 2025

As always I am very satisfied with the work done here. The communication from the staff was excellent, and the work was done in a timely manner. More

by TRKRUSE1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 28, 2025 -

Great Lakes Subaru responded

Hi Kruse! We're delighted to hear that you're consistently satisfied with our service at Great Lakes Subaru! Our team takes pride in providing excellent communication and timely work. Thank you for your continued trust!

April 25, 2025

Riley was extremely professional & pleasant to deal with. The service was completed very quickly, and Riley was thorough in explaining the work performed. Always a great team to work with. More

by DGRUSS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Apr 25, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with Riley and the team at Great Lakes Subaru! We're delighted to hear that everything was handled professionally and efficiently. We look forward to serving you again in the future!

April 25, 2025

Experience was positive. Loaned me a car to do my shopping. Was tempting so smooth, but I am happy with the one I currently own. More

by RWILLIAMS7679
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Noah is the only name I know. They were all very friendly,
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Apr 28, 2025 -

Great Lakes Subaru responded

Williams, we're delighted to hear you had a positive experience with us at Great Lakes Subaru! It's great that the loaner car made your shopping trip easier. If there's anything else we can do for you, just let us know!

April 24, 2025

Noah always treats me well. Excellent communication before and during the service call and promptness in getting the work done. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Apr 24, 2025 -

Great Lakes Subaru responded

Hi Bill, we're delighted to hear that Noah provided excellent communication and service during your visit to Great Lakes Subaru. Thank you for sharing your experience with us! Safe travels!

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