Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Acura Richmond
Richmond, VA
900 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 900 reviews
August 21, 2026
The staff at Crown Acura Richmond was very professional, courteous and knowledgeable. The service received in the financing of my vehicle was quick and efficient. I appreciate the courtesy shown me during t courteous and knowledgeable. The service received in the financing of my vehicle was quick and efficient. I appreciate the courtesy shown me during this process. More
by denet226611
Employees Worked With
David Burks, Matt Perry, Wesley Hardaway, Kevin Johnson
August 04, 2026
Entire staff friendly , and helpful. ..they found me a car that fit my budget. Overall positive experience. I WILL REFER MY FRIENDS TO CROWN ACURA. ..they found me a car that fit my budget. Overall positive experience. I WILL REFER MY FRIENDS TO CROWN ACURA. More
by psm3423
Employees Worked With
Jarrett Day *****
July 25, 2026
The staff at Crown Acura (Richmond, VA) was very courteous and professional. They made the car buying process smooth and stress-free. I would highly recommend visiting them for your car needs. courteous and professional. They made the car buying process smooth and stress-free. I would highly recommend visiting them for your car needs. More
by KCrew
Employees Worked With
KeiShaun and Chris, Anthony Easter, Wesley Hardaway
June 25, 2026
Jarrat was awesome. I really appreciated his no pressure demeanor. Josh gave me a reasonable offer on my trade in. The whole transaction was done quickly. I would defini I really appreciated his no pressure demeanor. Josh gave me a reasonable offer on my trade in. The whole transaction was done quickly. I would definitely buy another car from Crown. More
by chuck.capets
Employees Worked With
Jarrat Day - sales - 10 out of 10, Josh Alford
June 03, 2026
Worked with this dealership to bring home an integra type S and they made the whole process fantastic. I worked with Darrel and he was great. Everybody there was super nice and ready to help out. They got a S and they made the whole process fantastic. I worked with Darrel and he was great. Everybody there was super nice and ready to help out. They got a lifetime customer from me. More
by zack
Employees Worked With
Darrel, Josh Alford, Matt Perry
April 11, 2026
One of the best experiences I’ve had with a dealership. I drove two hours to view a truck, I called ahead and they sent me detailed videos of the vehicle and had everything prepared for my trade when I arr I drove two hours to view a truck, I called ahead and they sent me detailed videos of the vehicle and had everything prepared for my trade when I arrived. More
by david.east
Employees Worked With
Chris Wren
April 06, 2026
Friendly. Efficient. Clean. Our only issue would be how aggressively they pushed us to buy the extended warrantee- though they let that go as soon as we were c Efficient. Clean. Our only issue would be how aggressively they pushed us to buy the extended warrantee- though they let that go as soon as we were clear that we did not want it. More
by dly@ crown
Employees Worked With
Kedon Glidewell
March 06, 2026
While I was not planning a car that day, fate had other plans for me and the transmission in my 2018 Acura MDX with 120,000 miles blew while I was on a trip from NJ to our home in Orlando following my brot plans for me and the transmission in my 2018 Acura MDX with 120,000 miles blew while I was on a trip from NJ to our home in Orlando following my brother in laws funeral. I was treated with empathy, concern and respect through out my experience at Crown Acura. Kenny, Wes and the entire team could not have been more supportive. A process that began at 12:00 ended at 6pm with me driving away with a 2024 MDX certified pre-owned. I am sincerely happy with my purchase and look forward to driving it for many years to come. More
by MaryannMcGranahan
Employees Worked With
Kenny Wingle, Matt Perry, Wesley Hardaway
February 17, 2026
Wesley was very professional patient and explained everything in a way I could understand. He worked hard at getting me what I needed and what I could afford. I'm very greatful for the outcome. Thank everything in a way I could understand. He worked hard at getting me what I needed and what I could afford. I'm very greatful for the outcome. Thank you Wesley. More
by cgreen6229
Employees Worked With
Wesley Hardaway, Shaun Chapman
