Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
#1 Cochran Buick GMC Monroeville
Monroeville, PA
822 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 822 reviews
June 28, 2012
As usual, Cochran service was great. The car was ready when promised. We look forward to continuing our long relationship with Cochran. I like the convenience of a dealership close to where my office is l when promised. We look forward to continuing our long relationship with Cochran. I like the convenience of a dealership close to where my office is located. More
by hada68
June 27, 2012
Although I have always been satisfied with my experiences with Cochran Automotive and will continue to use them, my most recent experience shows a little lack of attention. The mechanical work was thorough a with Cochran Automotive and will continue to use them, my most recent experience shows a little lack of attention. The mechanical work was thorough and complete, I was called to pick up my car and was told it was ready to go. I questioned as to whether it would be washed upon completion and was assured that all cars were washed prior to leaving the service department, alas, when I picked it up it was not washed. I mentioned this to the gentleman, who was not the same person I left the car with, and he immediately drove it through the car wash. I was left with a dripping wet car to drive home. Needless to say the car looked as if it wasn't washed at all upon my arrival home. Just a small thing, but never-the-less... More
by Robert Bricker
Employees Worked With
Unknown, John Marasco
June 27, 2012
Calvin helped take care of the issues I was having with my new Buick Regal. He was quick to respond to my needs and scheduled an appointment for me to get the car serviced. He made the experience for me a my new Buick Regal. He was quick to respond to my needs and scheduled an appointment for me to get the car serviced. He made the experience for me a good one and I appreciate his great customer service. I will be sure to purchase my next vehical with Cochran, not too many company's follow through with great customer service after you purchase a product, it is great to see that Calvin values every one of his customers. More
by brentsplash
Employees Worked With
John Marasco
June 26, 2012
This was a painless experience. They listened to my needs and did their best to find the correct vehicle. After finding the vehicle the focus shifted to making sure I knew they would be available for all my and did their best to find the correct vehicle. After finding the vehicle the focus shifted to making sure I knew they would be available for all my service needs and questions. More
by dvs8
Employees Worked With
Randy Irwin
June 26, 2012
I was in need of a new car badly, and had never gone to a dealership to buy new. Dave was very helpful and accommodating. He made me relaxed through the whole process and explained most things. I have never dealership to buy new. Dave was very helpful and accommodating. He made me relaxed through the whole process and explained most things. I have never bought or leased a new car before so I don't know if the process always takes a long time, but I feel that was the only draw-back. I was there from 9:30am to 1:45pm. Other than the time issue, the dealership was wonderful, everyone was pleasant and helpful More
by hartleyao
Employees Worked With
Hartley Anne
June 26, 2012
Car shopping is not a desired activity for my wife and me, but this new car purchase experience turned out to be a pleasurable one for both of us. me, but this new car purchase experience turned out to be a pleasurable one for both of us. More
by T Baker
Employees Worked With
Randy Irwin
June 23, 2012
We had an excellent experience getting a new family car that fit all our needs for a terrific price. The staff was friendly and professional, and I'd gladly recommend the dealership! that fit all our needs for a terrific price. The staff was friendly and professional, and I'd gladly recommend the dealership! More
by ggardiner42
Employees Worked With
Randy Irwin
June 23, 2012
I have repeatedly had excellent service at Cochran from Darla Hill and her team of mechanics for over five years. I did not expect to receive this kind of service from a dealership. Darla suggests what wo Darla Hill and her team of mechanics for over five years. I did not expect to receive this kind of service from a dealership. Darla suggests what work I need to do to maintain my car in order to prevent problems. This is a great approach for me as I do not like to experience breakdowns. More
by rliland
Employees Worked With
John Marasco
June 22, 2012
I really enjoyed my relationship that has developed with Rich and I value our relationship. Rich had taken into consideration all the valiables that would effect my purchase and made it happen. Rich and I value our relationship. Rich had taken into consideration all the valiables that would effect my purchase and made it happen. More
by Jack Group
Employees Worked With
Richard Brozack
