#1 Cochran Buick GMC Monroeville

After stopping at a number of dealerships it was a pleasure to meet and deal with Loran Hickton. Loran was very professional and was very knowledgeable about the 2012 SRX. He was also willing to do wh pleasure to meet and deal with Loran Hickton. Loran was very professional and was very knowledgeable about the 2012 SRX. He was also willing to do whatever it took to ensure my satisfaction. I would recommend Loran and the Cochran dealership to everyone. Thank you. More

Darla and Ed helped in every way possible. They told me exactly what was wrong and how long it would take to be ready. When we left the dealership with the car we had to go back due to another issue with exactly what was wrong and how long it would take to be ready. When we left the dealership with the car we had to go back due to another issue with the car. They gave me a rental with no issue and repaired the new problem. I appreciate all that they did for me. I will return any time i need to. More

Leased a 2008 Cadillac SRX in Jun 2008 and just turned it in for a 2012 Cadillac CTS4 and was very pleased with the way the transactions were conducted in both instances by the Cochran Cadillac staff. Would in for a 2012 Cadillac CTS4 and was very pleased with the way the transactions were conducted in both instances by the Cochran Cadillac staff. Would give special mention to Richard Brozack who handled the lease in a very professional manner. Have been very pleased with Cochran Cadillac staff and service employees that took excellent care of my 2008 SRX and expect the same professionl experience with the 2012 CTS4 I just took possession of. Thank you, Hugh W Brown More

I did not purchase my Yukon at this dealer but going home from work the serpentine belt broke causing me to lose my steering and the battery indicator to come on. I was luckily only a half mile from this dea from work the serpentine belt broke causing me to lose my steering and the battery indicator to come on. I was luckily only a half mile from this dealer and was able to get intotheir lot. It was after 6:00 PM and there was only service reps there at the time. The rep took my information quickly and told me that he could not promise it would be donethe next day because of thework load. The next day, I called at 4:00 PM to see if they had a chance to at least look at it. I was told that they were working on it and that they would call me in about 30 minutes. They called back as stated and told me it was done. They did look at other possible issues and only mentioned one that I was already aware of but they did not push the issue. The price was competitive. All in all I was happy with the service I received. The only problem I had with the whole experience was they asked me for my advisor when I called and I had not been given that information whenI turned the car in. This was a little troubling on the call at first. More

I came in to get recall service on my 09CTS and drove home a new 2012CTS. My experience was obviously very pleasant. I only have one complaint and thats with Cadillac. It doesn't nmake sense that my frie home a new 2012CTS. My experience was obviously very pleasant. I only have one complaint and thats with Cadillac. It doesn't nmake sense that my friend is able to play music via flash drive in a Hundai and you must buy the premium sound system in a Cadillac to be compatible. Cadillac's solution is to buy an MP3 player to interface the car's radio. unthinkable for a Caddy. Please pass this on to GM. Otherwise, Your facilities and personell,especially Loren were very impressive. Don Dezzutti More

Very pleased with the dealership and especially Vince Palmieri. He was very patient, answered all questions no matter how "dumb" they were. No sales pressure. We looked at several models and Vince was ve Palmieri. He was very patient, answered all questions no matter how "dumb" they were. No sales pressure. We looked at several models and Vince was very concerned we were getting what we actually wanted. He "worked" the deal many ways until he came upon a deal that we could afford and live with. I have already recommended your dealership to several of our friends. Great Job!! Keep it up!! More

it was quite pleasant for this service schedule. Not only the efficient and speedy service, but also the friendliness of the employees. It also provides free wi-fi and resting area while waiting. the efficient and speedy service, but also the friendliness of the employees. It also provides free wi-fi and resting area while waiting. More

From the first greeting, to the handshake when I was getting ready to leave, it was probably the first time for me when buying a car, that there was absolutly no pressure from the sales department to bu getting ready to leave, it was probably the first time for me when buying a car, that there was absolutly no pressure from the sales department to buy. Dave Perryman was a pleasure to work with. He was very professional and knowledgable about the car I was buying. It was just very pleasurable to do business with this dealership. More

The service department greeted me in my car, showed me to a comfortable waiting room, then offered shuttle service to and from a local shopping area. Everyone was extremely friendly and it was the first has a comfortable waiting room, then offered shuttle service to and from a local shopping area. Everyone was extremely friendly and it was the first hassle free service experience I've ever had! More

I took my peowned chevy astro van into #1 Cochran 11-22-2011 @ 8am. My vehicle had a HVAC problem Ed Hickman took my information and within 2 minutes my vehicle was in the shop !By 08:25 Ed found me 11-22-2011 @ 8am. My vehicle had a HVAC problem Ed Hickman took my information and within 2 minutes my vehicle was in the shop !By 08:25 Ed found me and told me what the problem was and how long it would take to fix. At approx 09:40 I was pulling out with my Van. I'm sorry I do not know who did the work on my vehicle but thank him/her for me please. Ed gave OUTSTANDING SERVICE ! I WILL BE BACK BECAUSE OF Ed ! Take care of him PLEASE. To all at #1 Cochran have a blessed Thanksgiving. More