138 Auto Mall

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of 138 Auto Mall:
I was quite happy with my experience there, very friendly and helpful. They helped me with a 300 Limited that I bought that was priced 6000 less than other dealers!! I can't understand why people don't read the ad before they drive 30 minutes to buy a car...I guess they are just stupid!! I am happy with the detailing of the vehicle and the fact that the filled it up for me!!! I had been looking for 2 weeks and just glad I met all the great people at the 138 Automall!!
Thank you Zap for going the extra mile to sell me a car!!! Would recommend to everyone...just ask for Zap!

Thank you
One happy customer!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of 138 Auto Mall:
I called this dealership due to an ad I had seen on autotrader.com website listing a vehicle I was interested in at $13,7K and change - very prominently displayed on the website. I called ahead to the dealership to make sure it was still available and confirmed the price. I drove 50+ miles (100 round trip!) to test drive the vehicle that had dirty driver & passenger seats, unwashed vehicle, wipers needed replacing, radio buttons worn out, etc. I took it for a short test drive and went into the office. I sat down with a new sales person who very quickly went to see his manager who wrote $17,7 K on his paper and returned to me. When I asked what happened to the $13k price he informed me of the extremely small print that price includes 30% down cash or trade (silly me). I was so furious that I could only get the following words out "That's not a very good way to run your business!" and I walked out. I would not consider such a practice something that a reputable dealer would do.

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