Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
1st Nissan of Simi Valley - Service Center
Simi Valley, CA
71 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
71 Reviews of 1st Nissan of Simi Valley - Service Center
Sort by
March 17, 2022
Rafael Martinez was not friendly service advisor, did not smile, and didn't try to accommodate me in trying to get to work on time. Once the manager who overheard the conversation from the back, he came out smile, and didn't try to accommodate me in trying to get to work on time. Once the manager who overheard the conversation from the back, he came out and was able to get it done for me. The second time, I went there, he was rigid, as makes you fees uncomfortable with his actions and words. More
by jdhomes100
Employees Worked With
Rafael Martinez
December 08, 2021
Robert is friendly, professional and very helpful. He always lets me know what my car needs and never tries to over sell. I will always bring my car to 1st Nissan and ask for Robert. always lets me know what my car needs and never tries to over sell. I will always bring my car to 1st Nissan and ask for Robert. More
by clancy49er
Employees Worked With
Robert Martel
October 04, 2021
Easy to book appointments online. Robert Martel is my favorite service tech to work with. Great communication, very friendly, and always honest. favorite service tech to work with. Great communication, very friendly, and always honest. More
by asimpson66
Employees Worked With
Robert Martel
August 25, 2021
Rafael always makes sure I get the best service. Hes always knowledgeable, and everything goes smoothly. My car runs well after a service, which is great because it has 250,000 miles on it. always knowledgeable, and everything goes smoothly. My car runs well after a service, which is great because it has 250,000 miles on it. More
by Wendy
Employees Worked With
Rafael Martinez
April 12, 2021
First Nissan provides a great and very courteous service. Their service manager, Rafael Martinez, is especially helpful in writing up the issues that need to be dealt with. The visit was entirely pleasant Their service manager, Rafael Martinez, is especially helpful in writing up the issues that need to be dealt with. The visit was entirely pleasant and productive in returning a more reliable vehicle. More
by liepoffaith
Employees Worked With
Rafael Martinez
March 23, 2021
Always a pleasure dealing with Mr Robert Martel. He’s always friendly and courteous and I trust him wholeheartedly with service on my car. I would not take my car to anyone else. always friendly and courteous and I trust him wholeheartedly with service on my car. I would not take my car to anyone else. More
by LuAnn
Employees Worked With
Robert Martel
