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495 Chrysler Jeep Dodge Ram
Lowell, MA
630 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle, but in the maintenance and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store every day.
You can call me direct at 978.454.1400 and speak with me personally.
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 630 reviews
April 08, 2022
Josh is a polite and courteous salesman and is a please to do business with. to do business with. More
by mcosta
Employees Worked With
Other Employees :
Joshua Berberena, tonygh99 Admin
April 01, 2022
Courteous, professional and no BS. Dealings from day 1 were honest and no pressure. I like that the entire team was friendly and helpful. Very rare to find in a dealer. Pat was a great Dealings from day 1 were honest and no pressure. I like that the entire team was friendly and helpful. Very rare to find in a dealer. Pat was a great salesperson. Ultimately decided to go with this dealer because of the customer-centric approach. More
by Amy A
Employees Worked With
Pat Poirier
March 23, 2022
They were very courteous, and friendly. Their staff was professional and knowledgeable They worked very well to help me make my decision comfortably Their staff was professional and knowledgeable They worked very well to help me make my decision comfortably More
by Chefdon06
Employees Worked With
Jeff
March 09, 2022
The dealer was very open to scheduling my car for service on the day and time I wanted. They did the job quickly and in a professional manner without trying to upsell me on unnecessary services. They also ke on the day and time I wanted. They did the job quickly and in a professional manner without trying to upsell me on unnecessary services. They also kept me up to date on their progress. More
by franlinnehan
Employees Worked With
Michael Flynn, 5 stars
February 17, 2022
Need to write one more review James Smith was the best person to work with. He helped me get a vehicle where no one else would. Let’s just say that. Couldn’t ask for a better person to deal with. Absolute person to work with. He helped me get a vehicle where no one else would. Let’s just say that. Couldn’t ask for a better person to deal with. Absolutely on top of everything didn’t waste one single minute until I that vehicle was in my hands couldn’t ask for a better person More
by Dragonfly Ram Gurl
Employees Worked With
February 15, 2022
Made appointment online about 3 weeks ahead of scheduled date. Appointment and service went off without a hitch (I waited). Presently the waiting room has been relocated to an area on the show room. Not rea date. Appointment and service went off without a hitch (I waited). Presently the waiting room has been relocated to an area on the show room. Not really an issue unless your wait is considerably long. More
by AB
Employees Worked With
Unknown
February 09, 2022
Service made appointment within 2 days. This was quirk with all the Covid 19 issues. Within 5 minutes of arrival I was checked in and shortly after my car was in service bay. I waited on site and Recalls with all the Covid 19 issues. Within 5 minutes of arrival I was checked in and shortly after my car was in service bay. I waited on site and Recalls were done with additional items I added to list and the Car was washed within 2 hours. Very Happy with service and service advisor Mike Flynn. Lew More
by presl1011
Employees Worked With
Michael, Flynn
