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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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December 01, 2021

Cesar and his team were a lifesaver in a time of need. They managed to squeeze me in to replace a blown tire so I could get back to NYC on time. Extremely professional and attentive, 100% recommended. More

by santinjavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Jonathan Terrero
November 28, 2021

Exceptionally service oriented company Both sales and Exceptionally service oriented company Both sales and service are dedicated individuals who address your every need More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesare Singarella
Nov 29, 2021 -

495 Mazda responded

Thank you for your kind words for , we appreciate it! We are thrilled that we provided you with a great car buying experience. Congratulations on your new Mazda!!!

November 28, 2021

I came to 495 Mazda to service my car for routine maintenance. The service dept is top notch. They kept me updated as to when my car would be ready. The service personnel came out to deliver my car More

by CATHERINE.GHANDCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
November 23, 2021

The Service Team identified a suspension problem during a scheduled oil change. They ordered the part and repaired, hole providing a loaner car, to insure our schedule was not impacted. Exceptional Service E More

by EDCOYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
November 22, 2021

Good price, service was quick and friendly. Provided a loaner car upon request. Very happy with experience. More

by mfeeney141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
November 21, 2021

Love this particular Mazda dealership. They always do a great job and have fair prices. I drive further for this dealership than 2 other ones closer to me because of how great they are. More

by Jeff L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
November 21, 2021

I have had another positive experience at 495 mazda. My car was taken in promptly and finished right on time.. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
November 21, 2021

Staff are very professional. The office is clean and spacious. Free coffee, etc. Of course, great car service. More

by KEISHI.SONODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
November 20, 2021

The service here was above and beyond what I expected. It was my first visit here and I will definitely be going there any time I need my car worked on. The atmosphere was friendly and the waiting lobby was More

by MazdaHatch2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
November 19, 2021

The service representative was friendly and efficient. They took the car right in and completed the service in under an hour. More

by wcmillerbuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
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