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495 Mazda - Service Center

Lowell, MA

4.7
1,697 Reviews

1,697 Reviews of 495 Mazda - Service Center

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November 02, 2021

Service was quick, all issues were explained clearly. I was happy with the work. Ok More

by ROB_DOYLE197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
November 02, 2021

Extremely courteous and fast service. Everything well explained. The gentleman who checked me in (apologies for not getting his name) even offered me the use of his office so I could work undisturbed. More

by RFAIGEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella
November 01, 2021

I was happy with the service but after 2 weeks, the problem has resumed. It appears that the problem was misdiagnosed and now I've wasted money. I've used this service center before and this was an ex More

by Chriscoviello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
October 31, 2021

Professional, courteous, attentive, awesome customer service. I didn’t need my annual inspection done at the dealership. I CHOSE to because of their costumer service. 495 Mazda is simply the best! More

by Dangell655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrero
October 29, 2021

Service dept loaded some bad application on my wife's iphone that wiped out the network and blue tooth settings- she had to go to the Apple store to get her phone back in service, NEVER going back to 4 More

by larry97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesare Singarella, Paul Deziel, Jonathan Terrero
October 29, 2021

Fixed my tailgate super fast - it was done before I finished my latte. Awesome and friendly customer service! More

by KLATTEMEISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
October 29, 2021

Great experience at 495 Mazda, getting my oil change and tires rotated for the first time. They even sent me a video of the car being worked on. More

by Williamtnshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel, Jonathan Terrero
October 28, 2021

Excellent job well done with terrific follow up and updates about how the work was progressing. Great work! More

by DDESMARAIS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in parts, Paul Deziel
October 27, 2021

Cesaer was wonderful. The puppies were wonderful treat!! The two gentlemen helped me with my issue and treated me with kindness. More

by cathyloebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesare Singarella, Paul Deziel
October 27, 2021

Very good service department, friendly, efficient, nice waiting area, great dog Nice nice nice nice More

by cgriswold381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
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