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ALM Kia South

Union City, GA

4.2
5,181 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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4310 Jonesboro Rd

Union City, GA

30291

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Showing 5,181 reviews

December 08, 2023

They have been Very very Unprofessional and dont like to answer phone calls most of the time More

by EHAYES1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keleon and Brandon
Dec 08, 2023 -

ALM Kia South responded

We are extremely busy helping customers with their vehicles especially now during the Holiday Season. We have dedicated team members to assist in answering the phones, sorry to hear you have experienced an issue.

December 08, 2023

I would give them a negative 10 if I could. DO NOT buy from them!!!! We purchased a vehicle on 11/17/2023 and have yet to receive the car. Last week I received a statement from the financing co More

by Vanessa87
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krista
Dec 08, 2023 -

ALM Kia South responded

Sorry about this, the vehicle had to go to the dealer for repairs the primary battery would not hold a charge. We took the most expedited appointment. We are waiting to hear when the vehicle completes should be very soon.

Dec 08, 2023 -

Vanessa87 responded

And why is no one addressing the fact that we still do not have our documents and why would a payment be due before we received the car?

Dec 08, 2023 -

ALM Kia South responded

The contract is valid from the time you signed for the vehicle. Any F & I person can assist you with your documents

Dec 08, 2023 -

Vanessa87 responded

We have text messages that our salesperson said we could not get the paperwork. Additionally, no F&I person will return our calls. Furthermore, can you say that you would allow any of your family members make their first monthly payment without receiving a vehicle? It may be ok on your side but can you honestly say this is ethical? At the end of the day we just want the car. Can you give us an honest answer as to when that is going to happen?

Dec 08, 2023 -

ALM Kia South responded

We are awaiting a response from Tesla. We are supposed to hear from them late today or tomorrow. We will keep you informed as we learn more

Dec 08, 2023 -

ALM Kia South responded

Sure can he is calling you now

December 08, 2023

They were amazing from start to finish. The salesman and finance manager were easy to work with. More

by greenleereese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steffon
Dec 08, 2023 -

ALM Kia South responded

Thank you for sharing, we love helping our customers

December 06, 2023

The worst dealership I have ever came in contact with need to be closed down More

by DEBORAHCASON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bourkadi
Dec 06, 2023 -

ALM Kia South responded

We have worked with you to address your concerns. Our service manager has spoken with you as well

December 04, 2023

The service was EXCELLENT and customer service was EXCELLENT would def recommend this dealership to everyone More

by AINSWORTH459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Bivens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kavonte Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawon Shaw, Benjamin Rieves, Chris Gantt, Marc Romage, Armani Lee, Jasmine Branch, Kevin Herrera
December 01, 2023

Chrysta Cribb was excellent. She was very prompt, thorough, professional and friendly. We could not have asked for a better. I hope the dealership appreciates her, she is one of More

by 91probegt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrysta Cribb
December 01, 2023

Brother Marc was extremely helpful and helped me get into the car I really wanted. It was easy and fast. More

by quitulloch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Romage
Dec 01, 2023 -

ALM Kia South responded

Perfect we really enjoy helping our customers

December 01, 2023

Customer service difficult to call into anyone Seemed very disorganized. I won’t recommend them to anyone More

by CARLDANNPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Dec 01, 2023 -

ALM Kia South responded

We apologize for the issue you state you had with us.

November 29, 2023

I had a great experience at this dealership. Calvin helped me out with obtaining my car. I recommend him and this dealership. More

by mledwardsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
November 29, 2023

ALM Kia South was a refreshing car-buying experience. Our salesman, Vincent Weldon, worked very hard to make sure we found the perfect vehicle within our budget. The process was quick and easy. He was ve More

by jrmcclelland33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Weldon, Sabrine, Ms. Bea
Nov 30, 2023 -

ALM Kia South responded

Thank you for stopping by today, we really enjoyed assisting you. Let us know if you need anything, happy holidays

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