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ALM Kia South

Union City, GA

Overview
Employees
Reviews
Vehicles
4.2
5,189 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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4310 Jonesboro Rd

Union City, GA

30291

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Showing 5,189 reviews

September 26, 2023

Excellent service, did not have an appointment and your Agent got me in and delivered the service on time. Thank you. More

by BRIANEOROURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ke
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Sep 26, 2023 -

ALM Kia South responded

Super glad we could assist you today!

September 26, 2023

This dealership was nice. The wait was not long and there was wifi. i was very Pleased More

by CHRISTOSPERRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ke
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Sep 26, 2023 -

ALM Kia South responded

Our pleasure to assist you today!

September 22, 2023

The service at this dealership is awful. From no one answering the phone in any department after trying more than 20 times several days in a row to being laughed at when you show up and brin More

by JBFORD33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyone in the service department.
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Sep 22, 2023 -

ALM Kia South responded

Thanks for letting us know. We service thousands of vehicles each month without issue sorry we let you down

September 21, 2023

Customer service was not good. I should had been treated better. I have been bought cars from different places in the past. Compare to this place, this is the worst. More

by vo123
Recommend Dealer
No
Employees Worked With
He did not tell me his name.
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Sep 22, 2023 -

ALM Kia South responded

Thanks for letting us know, we service thousands of vehicles each month with no issues. Sorry we let you down

Sep 22, 2023 -

ALM Kia South responded

Thank you for letting us know, we sell 350-400 vehicles per month with no issues. Sorry we let you down

September 21, 2023

My car was not fixed. Kia ALM south offers absolutely NO solutions that help. Representatives at kia specifically BRANDON AND PRECARIA, have little to no power in terms of More

by JABARIOLUKUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon and Steven.
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Sep 21, 2023 -

ALM Kia South responded

Sorry to hear your vehicle is not running correctly. When we last spoke on Monday it was requested to have the vehicle towed to us so we can see what is going on. Once we see the car we can then determine the next action that makes since for all of us.

September 20, 2023

they work hard for you to get the car that you want and they’re excellent customer service skills grateful More

by cassandra2656
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samitha
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September 20, 2023

I bought my car on the Saturday of Labor Day weekend and I still don’t have it More

by TIMOTHY.PATRICK.CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Howell and Jeremiah and Yvens
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Sep 20, 2023 -

ALM Kia South responded

When you purchased the vehicle we explained we would need to complete the used car inspection. During the inspection we found several parts that are worn and need to be replaced. We ordered the parts, unfortunately this takes time. If you would like us to stop let us know. Our GM called you yesterday to explain this to you. Our plan is to have the vehicle back together again by Monday 09/25. Our sales person should have conveyed this information to you today

Sep 20, 2023 -

TIMOTHY.PATRICK.CLARK responded

The GM did not call me. Mr Howell said yesterday that he would call me this morning. Never happened. Messaged him on LinkedIn. Then Mr Howell has the Gaul to say I posted an unflattering survey of ALM to my wife. The car has been with you all for 18 days. I have paid $700 so far for nothing. The only call I have received from your dealership is from Yvens, the finance, loan specialist demanding payment and reminding me of the binding contract. My wife is coming down to your location tomorrow to try and salvage this debacle.

September 20, 2023

ALM Kia South made me buying a new a great and easy experience. Tyrone was my sales agent and is highly recommended More

by nicholascolzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone Duncan
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Sep 20, 2023 -

ALM Kia South responded

super glad we could assist you today, we hope yo enjoy the new car

September 20, 2023

I love Kia mr steve at union city give me the best costumer service thank you More

by JOEBLUFF0747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Sep 20, 2023 -

ALM Kia South responded

Super glad we could assist you today! Thanks for stopping by

September 17, 2023

Brandon Kearse was outstanding as my service advisor. Professional, courteous and attentive. It’s great to see the change in service culture at ALM. More

by ELAWRENCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kearse
Report | Print
Sep 18, 2023 -

ALM Kia South responded

Super glad we could assist you today! See you next time

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