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ALM Kia South

Union City, GA

Overview
Employees
Reviews
Vehicles
4.2
5,190 Reviews
Thank you for making your way to ALM Kia South, your certified Kia dealership in Atlanta serving drivers throughout Union City and the surrounding areas. At our dealership, you’ll find a solid selection of new Kia models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Kia technicians on hand with the skills and equipment to handle all manners of maintenance and repairs, as well as a full stock of authentic parts. Make your way to ALM Kia South in Union City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (678) 827-8900.
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4310 Jonesboro Rd

Union City, GA

30291

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Showing 5,190 reviews

July 29, 2023

I have purchased several cars in my day. This by far was a great experience. I will be telling others where to go when looking for a hassle free car buying experience ALM More

by mitch2443
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2023 -

ALM Kia South responded

Enjoy the new car, thank you for stopping by!

July 27, 2023

At this dealership my car was there 2 weeks before I heard anything about was going on with my car, I called and no one called back, the person that I was supposed to communicate with didn't return my c More

by PORTIAJ36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maya
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Jul 27, 2023 -

ALM Kia South responded

Currently we are three weeks out for any work to be performed. While we understand everyone needs their car, due to numerous recalls we are genuinely behind. We appreciate you letting us know, and we will work harder to communicate better

July 27, 2023

This dealership prioritizes money over customers. I had 2 different finance managers lie to me just to sell additional products to make more money for themselves and the dealership. Then to make matt More

by vaughan_tia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Brown
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Jul 27, 2023 -

ALM Kia South responded

When you have two different opinions, you defer to the contracts you signed prior to arriving at the dealership. The contracts clearly stated the cancelation policy. Therefore you knew the policy before you signed. As I stated in my email yesterday I am not blaming anyone I am stating the factual information. The right thing is to follow the contracts cancelation policy, which we are doing.

Jul 27, 2023 -

vaughan_tia responded

I saw the policy but your finance manager plainly told me SEVERAL times that the information in the contract was not correct when I asked and even offered to show me proof of other customers who had did it. He does this several times a day so who would think that he he didn't know what he was talking about. Apparently, he was that hard up for whatever little commission he made off the sale of the products that he felt the need to lie. Actually, you are not stating factual information. Like I have previously informed you of, I signed based off of the lies of the initial finance manager. I didn't get a second opinion until after the contract was signed. Don't make it seem like I received 2 different opinions prior to signing. The factual information is that both opinions included the fact that I wouldn't have to pay cancellation fees. The only thing they differed in was who paid them and neither said that person was me. The right thing to do would be to be a person of integrity and honor what I was told. I deal with criminals everyday but I didn't think I would be dealing with several while simply trying to purchase a vehicle. It is what it is though because if it was that serious to deceive a customer; apparently you all need the $350 more than I do.

Jul 28, 2023 -

ALM Kia South responded

The written contract is what we or anyone goes by. Our people deny making any statements to you, just like you are stating they made statements to you. This is why I have stated repeatedly we are adhering to the contracts. You want to make this issue personal, it is not personal at all simply a statement of fact.

Jul 28, 2023 -

vaughan_tia responded

Well if your people deny making those statements then it confirms that you have a bunch of liars in your finance department. Not only did Mr. Carballo make the statements on Saturday, he made them on Tuesday while still pressuring me to keep the products after I requested cancellation. Like I said in my previous response, at this point it is what it is. It’s not personal at all but just like most people, I don’t appreciate being lied to. Have a great day, Mr. Howell. God Bless You…….but remember God doesn’t like liars.

July 26, 2023

Everyone was welcoming and very knowledgeable about the cars we were interested in. Jawon Shaw went above and beyond with helping us choose and secure the car we wanted. He always answered his calls and go More

by shannon1.belser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
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July 26, 2023

K. People’s has the best customer service skills and was able to help me find a car that fits me well. I really enjoyed the service and everyone there was extremely helpful! This is by far the BEST car deal More

by Nikko J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kedarius Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Brown
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Jul 26, 2023 -

ALM Kia South responded

Super glad we could assist you today. Thank you for stopping by. ENJOY the new car

July 24, 2023

Ben did everything to make my car buying experience a great one. He was very informative and upfront. More

by Khadir07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Rieves
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Jul 24, 2023 -

ALM Kia South responded

So happy we could assist you, thank you for stopping by. We hope you enjoy the new car

July 23, 2023

Jason met our needs and was prompt with service as requested. We appreciated his time. More

by tonyahenry23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jawon Shaw
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Jul 24, 2023 -

ALM Kia South responded

Our pleasure to assist you today! Enjoy the new car

July 21, 2023

Very helpful throughout the entire purchasing process. Straight-forward, no surprise on pricing like I experienced in other dealerships. More

by ebpark7248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Brown
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Jul 21, 2023 -

ALM Kia South responded

Super glad we could assist you today! Thank you for stopping by

July 19, 2023

Everything was great even the service I appreciate them so much I love coming this dealership More

by ALEIA.THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miyah
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Jul 19, 2023 -

ALM Kia South responded

Super glad we could assist you today! See you next time

July 18, 2023

I was okay with the service & quick turn around time for mty car to arrive until I just got a call that my sales agent, switched my VIN numbers on my paperwork & now I have to go back & resubmit all paperwo More

by creech.lakenya
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gantt
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