ALM Kia South

I like the fact that a vehicle can be returned with in 5 business days. I brought my QX80 back in 3 days because I was experiencing some issues with it. The communication is terrible, ALM had the vehicle fr business days. I brought my QX80 back in 3 days because I was experiencing some issues with it. The communication is terrible, ALM had the vehicle from May 17-June 13. Almost a whole month. Someone had been joyriding in it, it had 66,790 miles on it when I purchased it, but when I came to pick it up it had 67, 112 miles on it, and someone in the parts department lost one of the key fobs. I’m waiting for Armani to let me know when the key fob is ready for me to pick up. I asked for a copy of the Car Fax, he told me that I will have to go online and pay 40 dollars to get a copy, because the one he printed the day of purchase was thrown away. My son wants to buy a vehicle from ALM but he has changed his mind due to the things I’m experiencing. I would love to speak to someone if possible about the things I wrote on here. My number is 706-616-0038. Thank you, Glenda More

My car wasn't cleaned when I picked it up, they left tape marks in multiple places, plus they didn't put my engine cover back on my engine which I didn't for 3 days when I popped my hood. Later after taking marks in multiple places, plus they didn't put my engine cover back on my engine which I didn't for 3 days when I popped my hood. Later after taking my car back to get the engine cover added back, 2 wweks later I noticed one of my mud flaps was missing. More

I have never bought a vehicle online. They made it so easy. Love them! This will not be my last time shopping with them. They made it so easy. Love them! This will not be my last time shopping with them. More

Don't even know where to start, I was exposed to all possible used car salesmen tricks, lost several thousands dollars on this purchase. In the end I have got the car which I I am afraid to drive, it do possible used car salesmen tricks, lost several thousands dollars on this purchase. In the end I have got the car which I I am afraid to drive, it doesn't look safe. The car has steering wheel problem, it is loose and it is hard to stay in the lane and turn. Will go to mechanic, see if they can fix it and for how much. Looks like there was no inspection on this car. I did not find those guys who sold me the car on the list because I don't know their last names. I just labelled someone randomly More

They had car sitting for 1 full week before diagnostic was done. Paris stated she forgot to check the drop box. I called several times to verify that the vehicle was dropped off...They offered no concessi was done. Paris stated she forgot to check the drop box. I called several times to verify that the vehicle was dropped off...They offered no concessions. Just gave me a blanket 2 week estimated wait time. And vehicle was there for the exact same thing 30 days before. None of that mattered. They act like they hate their customers. Paris called me on a Thursday and told me to pick up the vehicle. I get a friend to drop me off...the vehicle was not ready. I had to come back the following week. Steve offered me 51.26 for my Lyft.I never received the reimbursement. They have horrible customer sevice. I have never experienced anything like this dealership. More

Very pleased with fast service, updates and recommendations for my vehicle. Paris was a huge part in helping me with getting all my questions answered in a timely fashion! recommendations for my vehicle. Paris was a huge part in helping me with getting all my questions answered in a timely fashion! More

The service was faster than expected. It also came with a complimentary car wash. During my wait, I was taken to an area with a charging station, comfy seats, vending machines and coffee. It also came with a complimentary car wash. During my wait, I was taken to an area with a charging station, comfy seats, vending machines and coffee. More

I love the getting my car serviced at ALM and love my Service Rep Keleon Green! She is very attentive and imformative. She always makes sure I'm good when I wait at the dealership during my service. When Service Rep Keleon Green! She is very attentive and imformative. She always makes sure I'm good when I wait at the dealership during my service. When I schedule an appointment, I never have to wait. When I don't schedule an appt, my wait time is very reasonable. More

Very good dealership with nice people. I was able to get in and out with the car I was looking for. I was able to get in and out with the car I was looking for. More

Salesman Tacked a $2k warrantee normally used on used cars on to my new vehicle purchase. Didnt tell me. And i didnt notice. Shame on me. But no reason to push that warantee on a new car and not tell t cars on to my new vehicle purchase. Didnt tell me. And i didnt notice. Shame on me. But no reason to push that warantee on a new car and not tell the customer. Now i cant get out of the warrantee. More