ALM Kia South

Was a wonderful experience very professional and quick easy going I would recommend people to shop Kia south easy going I would recommend people to shop Kia south More

We purchased a preowned vehicle from ALM and were very pleased to have located the exact vehicle that we had been looking for. The salesperson, Jeremiah Bivens, was very helpful during the purchase proce pleased to have located the exact vehicle that we had been looking for. The salesperson, Jeremiah Bivens, was very helpful during the purchase process, but it seems that the service department did not follow through on important issues. We were assured the tobacco smoke odor would be removed from the car interior but it was not; two tires were seriously underinflated and none of the tires had valve caps; the car was almost on empty when we started driving it from the dealership. These kinds of service lapses should not be occurring if a dealership wants to maintain a stellar reputation. It would give most people reservations about the level of service they would receive for a serious issue with their vehicle. More

Really good experience, was able to accomplish my goal due to the efficiency and effort of my dealer. due to the efficiency and effort of my dealer. More

Ben was very attentive and helpful throughout the process of buying my first car. Even though it was entirely over the phone he definitely helped make the process easy. of buying my first car. Even though it was entirely over the phone he definitely helped make the process easy. More

Benjamin was very attentive and went the extra mile to make the transaction smooth.He was great to deal with. make the transaction smooth.He was great to deal with. More

Great customer service. This team is very caring and they were able to fix all of my problems quickly. This is the only place that i take my car for services. This team is very caring and they were able to fix all of my problems quickly. This is the only place that i take my car for services. More

Service sucks, no communication or accountability. Booked a service a day before the appointment for 2 recalls on a vehicle that is a rental. They ensured me that it would not take long and that there Booked a service a day before the appointment for 2 recalls on a vehicle that is a rental. They ensured me that it would not take long and that there was NO back order on parts. Dealership is a hour away. I get there, and make sure to add oil change since I’m already driving so far and this is the dealership I purchased the car from. I am also looking at other vehicles to buy same day. They take my vehicle back to service, I wait in lobby for about a hour+. They comder and no timetable… The only excuse/reason given was “status could have changed this morning”… that’s a slap in the face, Why wasn’t I called and notified if that was the case?? Why did y’all proceed with the oil change knowing that the recall was my main appointment reason and this is a rental vehicle and that the oil change is useless if the vehicle can’t be used. Just to take my money? No accountability at all. After purchasing my vehicle here, getting many oil changes and services over the years, not sure if this business will ever get our money again. **Update, another local Kia dealership (Jim Ellis) was able to order the recall parts, set appointment, give timetable, and complete service. In ADDITION TO THAT, they stated that my OIL IS ALREADY LOW(ALM Kia south did oil change JUST LAST WEEK).. Highly, highly disappointed. Felt that they just took my money More

Great customer service provided by service team upon arrival was immediately tended to by service Representative and received my vehicle in less than 2 hours for an oil change. arrival was immediately tended to by service Representative and received my vehicle in less than 2 hours for an oil change. More

I had a great experience i will come here for all my needs going forward needs going forward More