Aaron Chrysler Dodge Jeep Ram - Service Center
Norco, CA
539 Reviews of Aaron Chrysler Dodge Jeep Ram - Service Center
When I bought my car from them, they included three free oil changes with my purchase, and when I went there this weekend the general manager happily and quickly honored my request for one of my free oil ch oil changes with my purchase, and when I went there this weekend the general manager happily and quickly honored my request for one of my free oil changes and said no problem the other two will be here when you need them. The service advisor. Michelle Vickery, who waited on me, was extremely tentative to my needs. She is the best. I have no problem at all with my oil change I would highly recommend them for any service you need. More
My new 22 Limited has been in the shop 4 times now for the same two issues Now having the same two problems the same two issues Now having the same two problems More
We paid almost 1000 just to drive home and the problem still continue we had to drive back to drop it off again this was horrible car still not fixed - oh and we had to keep calling to even see if car was still continue we had to drive back to drop it off again this was horrible car still not fixed - oh and we had to keep calling to even see if car was ready no one called to tell us anything More
Was called and told my truck was ready for pick up. I went to pick it up, and waited for 25 mins for someone, anyone, to help me. I waited at the cashier counter, and had multiple people tell me they w I went to pick it up, and waited for 25 mins for someone, anyone, to help me. I waited at the cashier counter, and had multiple people tell me they would be right there. When I finally got my truck, it was filthy. Paperwork said it was washed, but it wasn’t. When I asked for it to be rectified, I was told there was no one available. Lastly, on the same visit, I had an appointment to sell a car to this dealership. And once again, I had to wait around. They acted like they had no idea why I was there. I was told a purchase price over the phone. So after waiting around and getting the run around, they reneged on the price. Total scam. I left, Not a satisfied customer. More
Never have the parts to fix my car. Parts department needs help. When they run out of something order it again. Only 3 sensors for 4 tires. Why wasn’t more ordered when they used o Parts department needs help. When they run out of something order it again. Only 3 sensors for 4 tires. Why wasn’t more ordered when they used one on something. Don’t they do inventory on their products? Why should we have to come back again when the part finally comes in. Poor service to me. More
They took very long for a oil change, even though I made an appointment and they didn’t wash my car, even though it’s apart of the service. When the car was ready to pick up, i noticed they didn’t wash my c an appointment and they didn’t wash my car, even though it’s apart of the service. When the car was ready to pick up, i noticed they didn’t wash my car so I asked about the car wash. They said that they will wash my car for me if I waited 15 mins But I didn’t have time. I expected my car to be washed and ready when they called to tell me it was ready for pick up. Ultimately just disappointed. More