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Aaron Chrysler Dodge Jeep Ram - Service Center

Norco, CA

4.3
539 Reviews
Call Service Center (951) 271-4002

539 Reviews of Aaron Chrysler Dodge Jeep Ram - Service Center

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August 15, 2023

Your dealer has oor customer service from employees. No communication from employees. Need to be more helpful and more communication needed. Employees need training. More

by DAMADADA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service / Parts
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Aug 18, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience you experienced during your recent visit. This isn't how we aim to operate our business, and it's disappointing to hear that there was a lack of communication during this experience. I appreciate your feedback and will address these issues with our team. If there is anything we can do to assist you moving forward, please don't hesitate to reach out. Thank you for bringing this matter to my attention. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 15, 2023

Great customer service by Max like always, knowledgeable, professional, courteous, fast and clean service department More

by dknr1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Monroy
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Aug 16, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that Max and our service team at Aaron Chrysler Dodge Jeep Ram have consistently provided you with great experiences! We thank you for the positive feedback and look forward to seeing you again soon!

August 15, 2023

Service is always outstanding. Best Service Department in the Inland Empire. Michelle is always helpful. More

by MICHELLE_TEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vickrey
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Aug 16, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're so glad to know you've had consistently amazing service with us at Aaron Chrysler Dodge Jeep Ram, Michelle! Your kind words about our Service Department and Michelle are greatly appreciated. Thank you for your support!

August 15, 2023

Lorena my service advisor exceeded my expectations. She is great and I appreciate her competence. More

by N6UMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
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Aug 16, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Lorena will appreciate the kudos! Thanks for sharing your experience of working with our top-notch service team at Aaron Chrysler Dodge Jeep Ram!

August 13, 2023

Arron Chrysler Dodge Jeep Ram provided me with easy appointment making in line and delivered fast effective service. Great job overall More

by SHARKTRAINER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 15, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know that you found our online appointment system convenient and the service at Aaron Chrysler Dodge Jeep Ram effective. Thanks for your positive feedback!

August 09, 2023

Oscar was very responsive and helpful. I was very pleased. Very very sharp contrast to my experience at an OC dealer and a welcome surprise. More

by bentler
Recommend Dealer
Yes
Employees Worked With
Oscar in Service
Report | Print
Aug 09, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a positive experience with Oscar at Aaron Chrysler Dodge Jeep Ram! Thanks for your feedback!

August 09, 2023

Everyone was caring and they took care of my problem by sending me to the people who could fix my problem. More

by bendzselbendzsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan ricks
Report | Print
Aug 09, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're glad to know our Aaron Chrysler Dodge Jeep Ram team was able to assist you during your time here. Thanks for sharing your experience and keep us in mind for any future needs!

August 06, 2023

The service department was great and Lorena was the one who i talked to and she was a big help because of her i will be taking my business to you guys from now on thank you Lorena More

by robert.batchelor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Aug 07, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

We're so glad to know that our service department, especially Lorena, was able to assist you effectively. We appreciate your feedback and hope to see you back again at Aaron Chrysler Dodge Jeep Ram!

August 04, 2023

Brought my new JEEP GC Hybrid in for numerous issues beginning in March 2023. Took (4) months for part which did not resolve any of the issues. More

by maconnelly12
Recommend Dealer
No
Employees Worked With
Donovan
Report | Print
Aug 11, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to learn about the ongoing issues with your vehicle and understand how frustrating this must be. We strive for efficient service, so it's disappointing that we haven't met those expectations here. Let me assist you personally in resolving these matters—please reach out at your earliest convenience. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

August 03, 2023

I was treated good by Max. He was good, help explain a lot of things that I did not know. More

by ANDY.SITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max in service
Report | Print
Aug 04, 2023 -

Aaron Chrysler Dodge Jeep Ram responded

Andy, we are so glad that Max was helpful and delivered a seamless service experience. Thanks for choosing Aaron Chrysler Dodge Jeep Ram!

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